Mitigation Manager (Restoration)

Parker Young Construction LLC • Norcross, GA

89d

About The Position

Parker Young Restoration, a proud Endurant Company, is a leading provider of emergency services and restoration solutions. With a commitment to excellence and a reputation for rapid response, we specialize in mitigating damage from a wide range of disasters, including water, fire, mold, and environmental hazards. We are seeking a highly motivated and experienced Manager, Mitigation to lead our Norcross, GA team and drive the continued growth of our emergency services divisions. The Manager, Mitigation (Emergency Services) will be a strategic leader responsible for the overall operational, sales, and growth strategy of our emergency services divisions, including Water, Fire, Mold, Asbestos, Biohazard/Crime Scene, and other related services. This role is a key leadership position with full ownership of the division's profit and loss (P&L) performance. The ideal candidate is a hands-on manager with a strong background in emergency services, a proven track record in business development, and a deep understanding of P&L management.

Requirements

• Proven experience in a leadership role within the emergency services or restoration industry.
• 5 Years of Management and People Leadership
• 5 Years in a Supervisory Capacity in the Restoration Industry
• 5 Years experience with P&L Management
• High School Diploma or General Equivalency Diploma
• Demonstrated experience in managing a full P&L, including budgeting, forecasting, and financial analysis.
• Strong business development and sales background with a track record of driving revenue growth.
• In-depth knowledge of water, fire, mold, and other mitigation services.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Proficiency in project management software and CRM systems.
• Valid driver's license and a clean driving record.

Nice To Haves

• IICRC certifications (e.g., WRT, ASD, FSRT) are highly preferred.

Responsibilities

• Oversee all daily operations of the mitigation divisions, ensuring efficiency, quality, and adherence to industry standards and company protocols.
• Manage and mentor a team of project managers, technicians, and support staff, fostering a culture of accountability, safety, and continuous improvement.
• Develop and implement operational policies and procedures to optimize workflow and customer satisfaction.
• Ensure all projects are completed on time, within budget, and to the highest quality standards.
• Take full ownership of the division's P&L, including budget development, financial forecasting, and expense control.
• Analyze financial reports and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Drive profitability by managing job costs, maximizing revenue opportunities, and ensuring accurate billing.
• Develop and execute a comprehensive sales strategy to grow market share and revenue for all mitigation services.
• Build and maintain strong relationships with key clients, insurance adjusters, and business partners.
• Identify and pursue new business opportunities, including commercial accounts and strategic partnerships.
• Represent the company at industry events, trade shows, and networking functions to promote services and build brand awareness.
• Maintain a deep understanding of industry best practices, certifications (e.g., IICRC), and regulatory requirements (e.g., OSHA, EPA).
• Ensure all work is performed in compliance with local, state, and federal regulations.
• Stay current on new technologies, equipment, and methodologies in the restoration and mitigation industry.

Benefits

• Competitive salary
• Performance-based bonuses
• Comprehensive benefits package
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED