About The Position

We are seeking a highly organized and hands-on Contents Logistics Manager to oversee the statewide coordination of contents pack-out, cleaning, storage, and return operations across Idaho. This is a dynamic leadership role focused on the efficient movement and restoration of personal and commercial property contents following damage from fire, water, mold, or other events. As a key team leader, you will manage crews, trucks, warehouse processes, cleaning operations, and inventory systems to ensure quality, timeliness, and customer satisfaction.

Requirements

  • 3+ years of experience in contents restoration, logistics, or property services.
  • Strong knowledge of pack-out, cleaning, and inventory processes.
  • Proven leadership and team management experience.
  • Excellent communication and coordination skills.
  • Comfortable with technology (inventory systems, scheduling tools, etc.).
  • Valid driver's license; ability to travel throughout Idaho as needed.

Nice To Haves

  • IICRC Certification (Contents, Fire & Smoke Restoration, or similar).
  • Experience in insurance claims environments.
  • Forklift certification or warehouse management experience.
  • Knowledge of cleaning systems such as ultrasonic or ozone chambers.

Responsibilities

  • Lead and manage statewide logistics for contents pack-out, cleaning, storage, and return.
  • Coordinate with field teams, project managers, and warehouse staff to execute jobs efficiently.
  • Oversee contents cleaning processes, including soft and hard goods, using industry-standard methods.
  • Ensure proper documentation and digital inventory using contents tracking software.
  • Maintain fleet scheduling, job readiness, and equipment needs across multiple locations.
  • Train and support contents technicians in best practices, safety, and customer service.
  • Ensure compliance with industry regulations and company standards.
  • Collaborate with insurance adjusters, clients, and internal departments to resolve issues.
  • Track KPIs and report on performance, loss prevention, and process improvements.

Benefits

  • Competitive salary + performance incentives
  • Company vehicle or travel reimbursement
  • Health, dental, and vision insurance
  • Life and accident insurance
  • 401K
  • Paid time off & holidays
  • Training and professional development opportunities
  • A chance to lead a growing team with purpose and pride

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Waste Management and Remediation Services

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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