Mitigation Lead Technician

Ash & Harris Executive Search•Dallas, TX

42d

About The Position

We are seeking a skilled and hands-on Mitigation Lead Technician to manage and execute emergency restoration projects for both residential and commercial properties. This role requires strong field leadership, technical expertise in mitigation procedures, and a commitment to quality, safety, and customer satisfaction.

Requirements

Minimum of 2 years’ experience in mitigation or restoration (residential and/or commercial)
IICRC Water Restoration Technician (WRT) certification required
Proficient with moisture detection tools and structural drying equipment
Demonstrated leadership ability or strong interest in team leadership
Excellent communication and customer service skills
Physically capable of lifting 50+ lbs and working in demanding environments
Valid driver’s license with a clean driving record
Willingness to work flexible hours, including evenings, weekends, and on-call shifts

Nice To Haves

additional certifications (ASD, AMRT, FSRT) are a plus

Responsibilities

Lead mitigation projects involving water, fire, mold, and biohazard damage from initial response through completion
Supervise and train field technicians on equipment usage, safety protocols, and industry-standard restoration techniques
Monitor job progress, perform moisture readings, and adjust drying strategies in accordance with IICRC standards
Set up containment, perform demolition, and maintain clean, organized, and safe job sites
Operate and maintain restoration equipment, including dehumidifiers, air movers, HEPA filtration units, and injectidry systems
Document job conditions and progress using restoration software platforms (e.g., MICA, DASH, Encircle)
Communicate professionally with clients, insurance adjusters, and internal teams to ensure clarity and satisfaction
Maintain a well-stocked and organized vehicle, ensuring all tools and equipment are operational and ready
Follow all safety protocols, including proper PPE usage and adherence to company and industry guidelines
Participate in an on-call rotation and respond promptly to emergency service calls as needed