Mitigation Lead Technician

Ash & Harris Executive Search•Atlanta, GA

48d

About The Position

We are seeking a hands-on and experienced Mitigation Lead Technician to oversee and execute emergency restoration projects involving water, fire, mold, and environmental damage. This role requires strong leadership in the field, technical expertise, and a commitment to safety, quality, and customer satisfaction. The ideal candidate is confident managing crews, communicating with clients and adjusters, and ensuring projects are completed to industry standards.

Requirements

Minimum 2 years of experience in mitigation or restoration (residential and/or commercial)
WRT certification required
Proficient with moisture detection tools and structural drying equipment
Demonstrated leadership ability or strong interest in growing into a lead role
Excellent communication and customer service skills
Physically fit and able to lift 50+ lbs
Valid driver’s license with a clean driving record
Willingness to work flexible hours, including evenings and weekends

Nice To Haves

additional certifications (ASD, AMRT, FSRT) strongly preferred

Responsibilities

Lead mitigation jobs from start to finish, including water, fire, mold, and biohazard restoration
Supervise and train technicians on equipment usage, safety protocols, and restoration best practices
Set up containment zones, perform demolition, and maintain clean, organized job sites
Operate and maintain drying and dehumidification equipment (e.g., air movers, dehumidifiers, HEPA filters, injectidry systems)
Monitor job progress and adjust strategies based on IICRC standards
Take and record moisture readings accurately using field software (e.g., MICA, DASH, Encircle)
Ensure all documentation is complete, timely, and aligned with company and industry requirements
Serve as the primary point of contact for customers and insurance adjusters on-site
Communicate clearly and professionally with internal teams to coordinate project handoffs and updates
Uphold a high standard of customer service throughout the project lifecycle
Maintain a clean, stocked, and organized company vehicle
Ensure all equipment is in working order and ready for deployment
Participate in on-call rotation and respond to emergency calls as scheduled