Mitigation Estimator

Paul Davis Restoration•Valencia, CA

10d•$24 - $28

About The Position

A mind built for excellence. A spirit built for service." What does an in house Mitigation Estimator with Paul Davis do? Serve your community when it needs it the most Communicate with clients and adjusters the scope and expectations for rebuild Celebrate the completion of projects with homeowners, grateful to be back in their homes and businesses, along with your Project Managers and office team members Learn new things daily about scoping and signing construction projects Get results and set proper expectations for others Have fun and be part of a growing business and community! The Mitigation Estimator (ME) reports directly to the Mitigation Manager and is responsible for providing estimates for customers who have experienced an insurance loss/claim. The Estimator’s primary focus is to create, achieve equitable settlements and conclude estimates and supplements for insurance adjusters. This individual is responsible for abiding by all insurance program policies, time requirements, and procedures in a timely manner to ensure that Paul Davis Restoration of Santa Clarita maintains high marks for NPS and POMS scores. The Estimator is responsible for creating fast, accurate estimates and for making sure that all data is properly uploaded to Xactimate and XactAnalysis, as well as in RMS, and that the status of jobs is properly maintained. Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and bring in work for project managers to complete. We also want a fun personality that enjoys getting results. Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider – our Restoration Estimators are on the front lines of restoring their communities by walking damaged properties and scoping estimates for full rebuilds. You will have autonomy after training to control your schedule and continually seek learning opportunities that will improve your skillset. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need Mission: To provide opportunities for great people to deliver Best in Class results

Requirements

Ability to clearly deliver truth and give certainty when property owners need it most
Proficient with a variety of current technology
Career emphasis on learning and continuing education
Sound planning and organizational skills
Excellent communication and presentation skills
Valid Driver’s license and satisfactory driving record required
Bachelor’s Degree or equivalent relevant experience
Previous Xactimate experience is required

Nice To Haves

Industry certifications, including IICRC and Lead, preferred.
If limited experience but you meet all qualifications, we will invest in your training.

Responsibilities

Meet operational objectives of Sales, Gross Margin, Brand Experience
Track metrics during bi-weekly GS&R such as Net Promoter Score of 60
Clearly communicate expectations with project manager and adjuster, onsite as needed
Profitably scope estimates sign projects to get started
Communicate and document any change orders and insurance supplements
Ensure project completes within profit range and service level agreements are hit
Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
Participate in local community events
Establish relationships with business owners, insurance professionals, and TPA's
Seek partnerships to improve the performance of the team