Mitigation Estimator / Job File Coordinator

Servpro•Indianapolis, IN

14d•$47,500 - $57,500

About The Position

Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Mitigation Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO® Franchise team member, you will receive a competitive pay rate with the opportunity to learn and grow.

Requirements

2 years of previous restoration estimating and/or insurance adjusting experience
Experience with IICRC standards
Superb customer service track record
Effective written and oral communication
Advanced math skills
Experience using Xactimate™ estimating software
Critical thinking and problem-solving skills
Team Player
Must have a good driving record

Responsibilities

Customer Satisfaction Establish customer relationships for restoration services
Educate customers on the restoration process
Work with customers to understand desired upgrades/changes
Ensure that estimates meet client requirements.
Project Initiation Analyze labor, material, and time requirements for a project
Create an accurate sketch and initial scope of work for restoration projects.
Deliver a consistent and well-defined initial estimate.
Recognize project constraints and/or needed upgrades
Work with Project Manager to price bid items, if needed.
Project Planning Identify and document finalized project scope of work.
Work with outside resources as necessary to complete accurate estimates (i.e Abatement Contractors, ITEL, Adjusters etc.)
Assemble accurate and well-organized estimates.
Deliver and Communicate estimates to the Project Manager