Mitigation Crew Chief

ServiceMaster • Hartford, CT

342d • $26 - $28

About The Position

Are you hands-on, detail-oriented, and passionate about helping people in times of need? Do you thrive in fast-paced environments where every day is different? If so, we want YOU as our next Crew Chief in our Disaster Restoration team! At ServiceMaster TRS: Total Restoration Services, we're more than just a restoration company—we're a lifeline for those facing the aftermath of disaster. Specializing in water and fire damage restoration, we're committed to restoring peace of mind for both residential and commercial clients. Our success is built on the dedication of our skilled professionals, who are passionate about delivering excellence and making a meaningful difference in the communities we serve.

Requirements

• At least 2+ years in disaster restoration (water, fire, or mold)
• IICRC WRT plus at least two of the following: FSRT, CPT, MRS, ASD, TCST, RRT
• Problem-solving, time management, and strong communication skills
• Comfortable using job tracking software like Restore 365, MICA, or Encircle
• Willing to work on-call, weekends, and emergency hours when needed
• Ability to lift up to 75 lbs, work on ladders, and handle physically demanding tasks
• Valid driver's license, ability to pass a background check, drug test, and a respirator fit test

Responsibilities

• Executing water extraction, fire damage cleanup, mold remediation, and pack-outs
• Use industry-approved techniques and equipment to restore damaged properties
• Carefully handle, and document affected contents for restoration or disposal
• Setting up and maintaining drying and mitigation equipment
• Place and monitor air movers, dehumidifiers, and other drying tools
• Perform essential equipment maintenance and troubleshoot as needed
• Documenting job progress with photos, moisture readings, and work logs
• Accurately record job details using software like Restore 365, MICA, or Encircle
• Ensure all reports are complete for insurance claims and project tracking
• Communicating effectively with customers and team members
• Clearly explain the restoration process and address customer concerns
• Provide updates to supervisors on job status and any unexpected challenges
• Ensuring job site safety and following industry standards
• Adhere to OSHA, IICRC, and EPA regulations to maintain a safe work environment
• Follow safety protocols for hazardous materials and confined spaces
• Responding to emergency service calls as part of an on-call rotation
• Be available for urgent disaster response, including nights and weekends
• Assess job sites quickly and implement emergency mitigation strategies

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services