Mitel Tier III Technical Support Representative (Remote)
Allbridge•Raleigh, NC
302d•Hybrid
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
With limited oversight, virtually assist customers with basic and routine level technical support needs, setting expectations to deliver professional, timely, and courteous technical support services. Has authority to escalate cases in support of resolving customer support tickets in the respective queues. This is a non-exempt role and is a member of the Technical Support, Voice Department reporting directly to the Mitel Lead Support Engineer. Allbridge is currently operating under a hybrid work model, allowing colleagues the opportunity to connect with others in person and the flexibility to work remotely.
