About The Position

Are you passionate about solving complex problems? Join our dynamic team as a Missions Operations Lead (Logistician and Supportability Engineer) and become a vital contributor to support NASA as an Oceaneering Teammate on the JSC Engineering, Technology, and Science (JETS) II contract. As an integral part of our organization, you'll play a crucial role in the Advanced Projects section in the Engineering Department on the NASA JSC Engineering, Technology and Science II (JETS II) Contract. This role will give you the opportunity to immerse yourself in the thrilling world of human spaceflight and deep space exploration programs. Your contributions will ensure that our services not only meet - but outperform all standards and expectations. As a Missions Operations Lead (Logistician and Supportability Engineer), you'll find yourself at the forefront of innovation, collaborating with a passionate team who shares your dedication to excellence. If you're seeking to immerse yourself in an environment where your skills and expertise will make a genuine impact, we invite you to join our team! We are seeking someone with a keen eye for detail, a strong commitment to owning their work, and providing superior quality. You should be a person who thrives in a diverse environment and who is comfortable communicating at all levels of the organization. To be successful in this role, you should have a sense of genuine, engaging curiosity, and a desire for growth and continuous learning. Someone in this role would typically have a Bachelor's degree in Engineering and ten (10) years of experience. This position can be hired at any level in our professional career framework, depending on business need at the time of hire. International travel may be required. Straight time overtime, 9/80 work schedule (every other Friday off), and/or 1 day of telework per week may be available

Requirements

  • Bachelor's degree or higher in Engineering and ten (10) or more years of related work experience.
  • Bachelor's degree (preferably in Aerospace Engineering, Systems Engineering, Electrical Engineering, Mechanical Engineering, or related field);
  • System development experience
  • Mission development and planning experience
  • Experience as a Flight Controller or console operator in mission operations; experience in Engineering Mission Support.
  • Experience in developing, writing, reviewing, executing mission operations procedures and flight rules.
  • Experience in anomaly detection, analysis, and resolution; trend analysis and system health monitoring.
  • Experience in mission replanning, resource constrained operations
  • Experience with mission rules / fail-safe / safe modes, transition plans.
  • Ability to work under time pressure, real-time and near real-time decision making; good situational awareness of what is happening on the console and what engineering implications behind the scenes.
  • Strong communication skills: able to interface with engineering (systems, payload), science, operations, program management.
  • Able to write clear, concise operational documentation.
  • Experience in simulations, pre-launch / pre-mission operations rehearsals, and with validating operations procedures.
  • Familiarity with tools / software environments used in mission operations (e.g., telemetry monitoring & trending tools; scripting languages; constraint/trade-analysis tools).
  • NASA or DoD experience.
  • Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
  • Must be able to complete a U.S. government background investigation.

Nice To Haves

  • Extensive experience (e.g. 8-12+ years, or more depending on level) in mission operations, or analogous real-time systems operations.
  • Previous experience of missions operations.
  • Experience leading teams of console operators or flight controllers.
  • Hands-on experience with Operations products: alarms, procedures, timelines, mission rules / rules of engagements.
  • Experience with mission tools: simulation / emulation platforms, mission operations center software, operational dashboards.
  • Familiarity with systems engineering practices, configuration management, version control for operations products.
  • Management has the prerogative to select at any level for which the position is advertised.

Responsibilities

  • The candidate will define and develop the infrastructure to bridge the realtime operations and engineering functions, ensuring efficient, and scientifically productive system operations under EVA conditions. This person will be responsible for developing and executing processes for effectively executing mission operations rules, procedures, anomaly response, and systems trending for on- and off-console personnel to ensure effective coordination between the MACS engineering, science, and flight operations personnel.
  • Lead the development, implementation and execution of the engineering support required for effective MACS mission operations
  • Develop and maintain operations procedures, rules, checklists, alarms for nominal and off-nominal mission operations
  • Manage on- and off-console engineering support operations and ensure the engineering team is properly trained, equipped, and supported.
  • Develop a mechanism to provide high materiel availability of the operations facility
  • Serve as liaison between Engineering (design, test, systems) and Mission Operations: ensure engineering knowledge is identified and transitioned to ops products.
  • Monitor system performance, health, and trending: identify long-term degradations, aging effects, drift, resource depletion (e.g., power, thermal, communications).
  • Support mission replanning efforts: when anomalies or resource constraints / environmental conditions demand adjustments, manage trade-offs, coordinate with the operations team to adjust traverse plans, schedules, etc.
  • Lead anomaly investigation and resolution activities, including identification of root causes and implementation of corrective actions.
  • Effectively coordinate with Mission Operations, Science, Navigation, Driver, and Payload Operators to ensure operational decisions reflect engineering constraints.
  • Ensure operations products (alarms, procedures, operational documentation) accurately reflect the capabilities and limitations of the MACS.
  • Support pre-mission simulations and rehearsals.
  • Work with stakeholders on integration efforts
  • Identify and support the development of operations tools: command scripting, timeline tools, telemetry/telecom and systems, mission trending dashboards
  • Perform other duties as required.

Benefits

  • We offer a comprehensive and competitive benefits package.
  • Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

5,001-10,000 employees

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