MISSION TRACKER DATA ANALYST (Part-Time)

Union Rescue Mission-posted 3 months ago
Los Angeles, CA
101-250 employees
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The Mission Tracker Data Analyst is responsible for overseeing and analyzing the Mission Tracker client tracking system to ensure its effective use across all Union Rescue Mission facilities and programs. This role involves maintaining data integrity, generating reports, identifying trends, and supporting staff in the accurate and efficient use of the system. The analyst will work closely with program leaders and IT teams to enhance system functionality, streamline data processes, and provide actionable insights to support organizational decision-making.

  • Collaborate with the Vice President of Men’s Ministry and program staff to define and align success metrics across all programs.
  • Apply knowledge of programs, databases, and best practices to support outcome measurement and continuous improvement.
  • Coordinate with program directors to ensure consistency in daily program goals and data tracking.
  • Manage the process for reviewing and approving Mission Tracker enhancement requests in collaboration with the IT Department.
  • Oversee implementation of system updates with IT staff, database administrators, and consultants.
  • Train staff on Mission Tracker use; develop user manuals and provide ongoing support and troubleshooting.
  • Ensure database integrity and security through regular communication and process documentation.
  • Implement quality control processes for data entry and reporting.
  • Compile and report program statistics for internal and external stakeholders.
  • Design accurate and timely reports and queries; support tracking of outcomes and performance metrics.
  • Promote improvements in data systems, policies, and procedures to enhance reporting and program effectiveness.
  • Encourage guests in their faith and growth in Jesus Christ by promoting Christian virtues in all relationships throughout the Mission.
  • Conduct other tasks and projects assigned by the VP of Men’s Ministry.
  • Commitment to URM mission, vision, and core values.
  • Bachelor’s degree (BS or BA) in Business, Computer Science, Database Administration, or a related field; relevant certifications may be considered in lieu of a degree.
  • Minimum 3 years of progressively responsible experience in a related role.
  • Proficiency in database administration and client tracking software, with strong skills in Microsoft Office Suite, particularly Excel and Power BI.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
  • Strong organizational skills, with the ability to manage time efficiently, prioritize multiple tasks, and respond appropriately to urgent situations.
  • In-depth understanding of the behavioral, emotional, and character-related challenges faced by the clients served at URM.
  • Demonstrated ability to lead by example, modeling URM’s Christian values including humility, kindness, integrity, emotional intelligence, and a strong commitment to mission-driven work without personal agendas.
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