Mission Support Delivery Coordinator

Saronic • Austin, TX

2d

About The Position

Saronic is redefining maritime autonomy, and the Mission Support Delivery Coordinator plays a vital role in bringing that vision to our customers. This position ensures that every system delivery — from our manufacturing floor to the customer’s site — is executed smoothly, accurately, and on schedule. You’ll be the connective thread between our customers, internal teams, and logistics partners, managing the process that turns production success into operational readiness.

Requirements

• 3–5 years of experience in logistics, delivery coordination, or operations support (manufacturing or field service environment preferred).
• Strong organizational and communication skills; able to manage multiple concurrent deliveries with precision.
• Experience working cross-functionally with engineering, manufacturing, and field teams.
• Proficiency with CRM/ERP systems (Salesforce experience strongly preferred).
• Willingness to participate in hands-on logistics operations, including loading and shipment preparation.
• U.S. work authorization required.

Nice To Haves

• Forklift experience a plus — training and certification will be provided.
• Up to 10% travel (domestic and international).

Responsibilities

• Own the delivery coordination process from production handoff through customer acceptance, ensuring all milestones are met and documentation is complete.
• Manage customer paperwork and logistics documentation , maintaining accuracy and compliance across internal systems.
• Execute delivery workflows within our CRM/ERP platform (Salesforce) , ensuring records are up to date and aligned with program timelines.
• Coordinate shipment logistics with customers and freight providers for both domestic and international deliveries.
• Communicate proactively with customers to confirm delivery windows, documentation needs, and readiness requirements.
• Collaborate cross-functionally with Mission Services, End-of-Line, Manufacturing, and Program Management to align on delivery schedules, resources, and manning.
• Support physical delivery operations , including participating in load-out days and assisting with equipment handling and staging. (Forklift training provided.)
• Manage internal scheduling requests to ensure proper staffing and coverage for each delivery event.
• Track and report on delivery KPIs , with emphasis on on-time handoffs and customer satisfaction.

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees