Mission Software Engineer, Federal

About the position

Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.

Responsibilities

• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to >50% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Deploy and maintain Scale software at customer sites.
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.

Requirements

• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment.
• Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus.
• Understanding of shell scripting, operating systems, etc.
• Understanding of networking technologies, configuration (ports, protocols, etc).
• Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources.
• Understanding of data modeling, data warehousing, and data governance principles.
• Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions.

Benefits

• Comprehensive health, dental and vision coverage
• Retirement benefits
• Learning and development stipend
• Generous PTO
• Commuter stipend (may be eligible)