Mission Operations Support Specialist (2026-0044)

Acclaim Technical Services•Arlington, VA

3d•Onsite

About The Position

Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring a Mission Operations Support Specialist with TS/SCI clearance and polygraph to join our Data and Systems Integration Division, working in Northern Virginia to provide support to administer a Sponsor technical communications program, as well as operational readiness activities.

Requirements

Familiarity with Sponsor technical communication systems.
Senior – Bachelors + 8 years
Expert – Bachelors + 12 years
Degree substitutions permitted:
4 years in lieu of a Bachelors
6 years in lieu of a Masters
TS/SCI with polygraph

Nice To Haves

Familiarity with Sponsor technical communication systems

Responsibilities

Create reports and briefings that easily and succinctly describe complex program information to both technical and non-technical audiences.
Develop regular status reporting for leadership to share with senior executives across the Sponsor's partners.
Develop mechanisms to share technical accomplishments and progress to non-technical audiences and mission stakeholders.
Validate, document, and manage stakeholder expectations in concert with customer.
Assist Sponsor managers with modifying or establishing processes to implement strategic plans.
Aid in meeting facilitation and information sessions or conference planning.
Assist the Sponsor in assessing, documenting. and tracking program requirements and follow-on technical exchange meetings.
Compose and maintain correspondence documentation such as operating procedures and internal memorandums.
Work independently and amongst a team with minimal supervision to address roadblocks and deliver results in a timely manner or provide the most relevant course of action.
Provide technical support to Mission Centers, Field Elements, and technical users during technical operations involving the deployment of Sponsor's products and systems. This includes being available to answer questions, assist in troubleshooting, and coordinating with Sponsor engineering teams.
Provide technical support to cells and other primary interfaces to Sponsor user community. This includes being knowledgeable about available and future Sponsor products and technologies and understanding tradecraft and counterintelligence concerns as it applies to Sponsor systems.