Mission Operations (Federal)

Pryzm • MA

123d

About The Position

Pryzm is a startup revolutionizing government contracting, reshaping the way that companies and governments work together. Founded by alumni of top Defense and Artificial Intelligence firms (including Palantir and Lockheed Martin), backed by preeminent investors, and deployed with leading defense companies, join us in our mission to enable our government with the best technology and services possible!

Requirements

• Located in or willing to relocate to Boston, MA or Washington, DC.
• US Person.
• Preference for previous customer facing, sales, or customer success experience.
• Willingness for light travel.
• Willingness to hustle, work hard, and make a dent in the universe.

Nice To Haves

• Veterans strongly encouraged to apply.

Responsibilities

• Work closely with customers to ensure they accomplish their goals with the Pryzm platform.
• Run pilots, onboardings, and trainings.
• Answer questions, troubleshoot problems, and channel product feedback.
• Measure success, develop resources, and execute sales upsells.
• Own end-to-end implementations for DoD and federal customers—from discovery and success planning through configuration, data integration, go-live, and post-launch adoption.
• Serve as the trusted advisor to program leadership—connect data to decisions, present concise insights, and align deployments to program milestones and measures of performance/effectiveness.
• Build and execute targeted engagement plays that increase activation, depth of use, and expansion.

Benefits

• Platinum Healthcare: elite medical, dental, and vision coverage that are 100% covered by Pryzm for you and your dependents.
• Basic Life/AD&D and long-term disability insurance is also 100% covered by Pryzm.
• Option to purchase additional life insurance for you and your dependents.
• Relocation assistance available.

What This Job Offers

• Job Type: Full-time