Mission Manager - Government

xAIWashington, DC
1d

About The Position

Mission Managers collaborate directly with US and Allied Government customers to strategize and execute mission-critical AI solutions. xAI is expanding its government footprint to bring frontier AI (Grok family models, APIs, agentic tools) to federal civilian agencies, state/local governments, and public sector partners. You'll support new business proposals from requirements validation through solution design, prototyping, development, and rollout. As part of a team of Applied engineers, AI Researchers, and fellow Mission Managers, you'll connect disparate data points into a clear map of customer challenges—and align them with xAI products or collaborate with engineers to build new ones. Top candidates bring a technical foundation, analytical mindset, and strong problem-solving curiosity. They exhibit user empathy and a hands-on approach to deliver results for customers. In this role, you'll tackle problems demanding curiosity, analytical thinking, product intuition, and deep user empathy to empower customers. A typical day may include: Leading problem discovery and product scoping for key customers, often on-site. Meeting customers on-site to deploy xAI models/products in their environments or integrate their software with xAI's cloud, alongside engineers. Identifying pain points, scoping specs, and building LLM-powered software for government use cases Optimizing model performance via prompt tuning or fine-tuning for secure, scalable deployment, and working with SMEs at the customer to improve this process Analyzing logs, prompts, or outputs to ensure system reliability and effectiveness

Requirements

  • Prior work in civic tech, public-interest technology, or federal programs.
  • Experience with responsible AI practices (bias evaluation, explainability, red-teaming) in regulated contexts
  • Familiarity with federal civilian standards (e.g., FedRAMP considerations, accessibility, privacy frameworks like NIST for non-classified systems)
  • Skills in creating user guides, training materials, or demos for diverse audiences

Nice To Haves

  • Experience with Juniper, Cisco, and Arista hardware.
  • Familiarity with AWS, GCP, and OCI cloud environments.
  • Expertise in capacity planning for large networks with minimal customer input.
  • Proven success in on-call rotations and incident response in high-stakes environments.
  • Strong problem-solving skills and adaptability in a fast-paced, ambiguous setting.

Responsibilities

  • Proven experience partnering with U.S. federal civilian agencies, state/local governments, or public sector organizations on technology, data, or AI initiatives
  • Strong ability to bridge mission/business needs with technical solutions—turning vague problems into scoped, actionable engineering requirements
  • Background in software engineering, machine learning, data science, or related fields (e.g., Computer Science, Physics, Public Policy with technical depth)
  • Hands-on familiarity with AI/LLMs (prompt engineering, fine-tuning, evaluation, or deployment) or building/scaling software for enterprise/government use
  • Excellent communication: explain complex AI concepts clearly to non-technical stakeholders (e.g., policymakers, domain experts) while collaborating effectively with engineers
  • Comfort navigating bureaucratic environments, building relationships, and driving projects to measurable outcomes
  • Programming/scripting proficiency (e.g., Python, SQL) for prototyping, data analysis, debugging, or lightweight tooling

Benefits

  • Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.
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