Mission Lead - Clearance Required
About The Position
We are looking for a Mission Lead to execute on our deployments and deliver truly impactful mission outcomes to our defense and national security partners. The successful candidate must be located in El Paso or willing to travel there regularly (>50%). We're looking for someone who brings experience and intuition to deploying new defense products with the Department of Defense. You are a mission domain expert with mission user experience, domain knowledge, or military service. You understand our partners' needs and challenges because you lived them. You are a motivated problem solver who takes ownership, acts with urgency, and is comfortable with ambiguity. You like a challenge, and you don’t quit. As a Mission Lead, you will execute on the delivery strategy on our current deployments, and you will identify DoD mission groups that need our technology and develop partnerships with them to drive deployments of our software in support of their mission. U.S. Persons status with at least a current Top Secret US DoD or IC clearance is required.
Requirements
- 2+ years experience deploying SaaS software.
- A mission domain expert with 5+ years of mission user experience, intelligence domain knowledge, or military service. You understand our partners' needs and challenges because you lived them.
- A motivated problem solver who takes ownership, acts with urgency, and is comfortable with ambiguity. You like a challenge, and you don’t quit.
- Previous experience owning customer renewal and expansion cycles
- U.S. Persons status with at least a current Top Secret US DoD or IC clearance is required.
Responsibilities
- Own the delivery of capabilities outlined within contracted periods of performances (POPs); whether it be a 6-month pilot, 12-month period of performance, or multi-year program of record.
- Get our software into the hands of mission users who need it by identifying mission groups with a problem our technology can solve and enabling them to understand the technology's value
- Go above and beyond to exceed customer expectations, and over-deliver to the point where continuing to partner with us is a no-brainer.
- Deeply understand the mission sets and pain points of our users so that we can tackle their challenges using a combination of Vannevar’s capabilities.
- Go to where the users are. To best understand how Vannevar can provide value, we need to sit in the same spaces as our users.
- Help us build world-class software. While product and engineering teams speak with customers directly, mission success is often our eyes and ears for on-the-ground reality. You will bring this expertise back to the rest of the company to ensure we are developing disruptive capabilities for our user base.
- Direct resources as needed, whether that be onsite embedded personnel, product managers, engineers or other mission personnel. You will need to be able to influence cross-team members to direct the appropriate resources to customer objectives.
Benefits
- Health, dental, and vision insurance
- Remote friendly with WeWork access
- Unlimited PTO, shared downtime during the federal holiday calendar, and company-wide off time at the end of each year
- 401(k) match
- Lifestyle & wellbeing stipends
- Salary top-up during military reserve duty
- Fully paid parental leave
- Child and pet care reimbursement during travel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
