Mission Integration Specialist

CHATTANOOGA GOODWILL INDUSTRIES INC•Chattanooga, TN

3d•$18 - $22•Onsite

About The Position

The Mission Integration Specialist at Goodwill Industries of the Greater Chattanooga Area (GIGCA) is responsible for supporting internal employees by addressing personal and professional barriers, setting future goals, and offering continuous support. This role is vital in ensuring that our employees are empowered to succeed both within the organization and in their personal lives, contributing to the overall mission of Goodwill.

Requirements

Associate or bachelor’s degree in social work, human services, counseling, or a related field, is preferred OR Minimum of 2 years’ experience in case management or a related role, preferably within a nonprofit or human services-based organization.
Excellent assessment and problem-solving skills.
Strong interpersonal and communication skills, with the ability to build rapport, establish trust, and motivate others.
Patience, empathy, and a genuine desire to help others succeed in the workplace.
Proficiency in Microsoft Office Suite and case management software.
Valid Driver’s License and Car Insurance Verification, required.
Must pass MVR check and maintain a good driving record.
Commitment to the mission, vision and values of Goodwill Industries of the Greater Chattanooga Area.

Responsibilities

Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
Assessment and Planning:
Conduct comprehensive assessment of employee needs, identifying personal and professional barriers.
Develop individualized service plans utilizing S.M.A.R.T. goals and measurable timelines.
Continuously monitor and adjust plans to ensure effectiveness and relevance.
Support and Advocacy:
Provide one-on-one support to employees, offering guidance and resources to overcome identified barriers.
Advocate for employee needs within the organization, ensuring access to necessary resources and support systems.
Collaborate with external agencies and community resources to provide additional support services, as needed.
Goal Setting and Development:
Assist employees in setting realistic and achievable goals, both personal and professional.
Develop and facilitate training sessions focused on skill development, career advancement, and personal growth.
Provide continuous encouragement and motivation to help Goodwill employees achieve their goals.
Resource Coordination:
Maintain up-to-date knowledge of available resources, both within Goodwill and the broader community.
Coordinate the utilization of internal and external resources to support employee needs.
Develop and maintain partnerships with community organizations to enhance resource availability.
Documentation and Reporting:
Maintain accurate and confidential records of all case management activities.
Prepare regular reports on case management outcomes and progress.
Ensure compliance with all organizational policies and procedures, as well as relevant legal and regulatory requirements.
Team Collaboration:
Work closely with other community agencies to provide comprehensive support to employees.
Participate in regular team meetings and contribute to the continuous improvement of the Mission Integration program.
Contribute to a positive and collaborative work environment.
Needs to be able to work flexible hours to accommodate hours of operation.
In the performance of your job, you will work from an office and visit multiple store locations to implement and support mission integration services.
Perform other duties as assigned.

Benefits

Friendly work environment with co-workers who appreciate working with each other.
Employee discount.
401K and Roth retirement plans with matching contribution after eligibility.
Skills and development opportunities.
Dental and vision insurance - Company Paid for employee.
Basic life insurance – 1.5 times salary, Company Paid for employee.
Primary Care through TextCare- Company Paid for household.
Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft
Medical Insurance and Health Savings Account
Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year