Mission Coordinator

JSX • Dallas, TX

10d • $45,000 - $55,000

About The Position

As a Mission Coordinator, you serve as the beating heart of the
operation—mastering the art of flight coordination, logistics management, and
flight planning while seamlessly liaising between Pilots, Maintenance,
Scheduling, Guest Services, and Sales Teams.

Your day will be fast-paced and mission-driven, focused on ensuring every flight
operates safely, smoothly, and with complete situational awareness.

Requirements

• High school diploma/GED
• FAA Dispatch License
• Adaptable: You thrive in a constantly changing environment, shifting smoothly between evolving priorities, weather conditions, and operational needs.
• Communicative: You convey information clearly and confidently, ensuring every team—from Pilots to Maintenance to Mission Control—stays aligned and informed.
• Critical Thinker: You quickly evaluate situations, consider all variables, and make sound, safety-focused decisions under pressure.
• Detail-Oriented: You understand that precision is everything, catching small details that ensure accuracy, safety, and operational reliability.
• Proactive: You anticipate potential issues before they surface and take initiative to solve them, helping keep operations smooth and uninterrupted.
• Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.
• Problem Solving and Attention To Details
• Time Management and Communication in a faced paced environment
• Task Prioritization and Execution under pressure with a high degree of focus
• Experience using ARINC Direct
• Experience using RAIDO (N-OC)
• Ability to use Spreadsheets and Google Products
• Ability to interpret NOTAMs/TFRs and Weather Reports
• FAA Regulations and Company Policies knowledge
• Ability to sit for extended periods of time
• Available to work weekends, nights, and holidays
• Ability to occasionally lift 5-20 pounds.

Nice To Haves

• 2-4-Year College Degree in aviation preferred
• 1 to 2 years experience in FAR Part 135 and/or Part 121 Operations preferred

Responsibilities

• Flight Planning & Tracking: Create FAA flight plans and flight-follow all company aircraft and crewmembers to provide accurate, real-time information to internal stakeholders.
• Operational Monitoring: Research, review, and track operational factors—such as weather, NOTAMs, and TFRs—that may impact client trips, and proactively communicate concerns to Scheduling and Guest Services.
• Regulatory Compliance: Monitor crew and flight legality to ensure full adherence to FAA regulations and company policies.
• Safety & Analysis Support: Assist those exercising Operational Control by conducting meteorological reviews and evaluating NOTAMs/TFRs to ensure the safest expectations for clients and crew.
• Mission Oversight: Monitor each flight from departure to arrival, including intermediate stops or diversions, ensuring continuous and safe tracking of aircraft and personnel.
• Crew Briefing & Support: Brief Pilots and provide full trip support, helping them understand their duty day, flight assignments, and operational expectations.
• Aircraft Services Coordination: Arrange and confirm all required aircraft services to support safe, efficient, and on-time operations.
• Data & Record Management: Record flight and pilot data in the trip-management system to maintain accurate metrics and reporting.
• Fuel & Cost Optimization: Arrange fuel releases or alternate payment options when appropriate to help reduce costs and improve operational margins.
• Crew Travel Support: Assist in arranging crewmember travel and meals as needed to support smooth duty transitions.
• Cross-Department Communication: Serve as a vital link between Pilots, Flight Operations, Maintenance, Scheduling, Guest Services, and Sales—ensuring seamless communication and a unified operational mindset.

Benefits

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED