Mission Control Power/ Environmental Technician I

Switch • Las Vegas, NV

20d

About The Position

At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.

This role monitors and supports power and environmental systems within Switchs mission-critical data centers. You respond to alerts, investigate events, and coordinate with internal teams to restore and maintain system stability. The role is execution-focused, follows established procedures, and operates within a 24/7/365 environment.

Requirements

• Ability to follow procedures accurately in high-pressure situations.
• Clear and professional communication with technical and non-technical partners.
• Strong organizational skills and attention to detail.
• Ability to manage multiple alerts and priorities simultaneously.
• Reliable attendance and willingness to work scheduled shifts, including nights, weekends, and holidays.
• 2 or more years of experience in IT, facilities operations, or a mission-critical environment, or equivalent education and training.
• Functional understanding of electrical and mechanical systems used in data centers or other critical facilities.
• Familiarity with systems such as generators, UPS, switchgear, ATS or STS units, PDUs, air handling units, cooling systems, and fire suppression systems.
• Experience using ticketing systems and monitoring platforms.
• Working knowledge of Microsoft Office applications.
• OSHA 10 certification required within 6 months of hire.
• High school diploma or equivalent required.

Nice To Haves

• Familiarity with building management systems such as Schneider EBO or similar platforms preferred.

Responsibilities

• Monitor electrical and mechanical infrastructure using approved monitoring platforms.
• Act as a primary point of contact for power and environmental event investigations.
• Interpret alerts, assess impact, and follow documented procedures to support remediation.
• Create, update, and manage alarm-driven incident tickets.
• Coordinate with Data Center Operations, Engineering, and other internal teams during incidents.
• Document incidents clearly, including actions taken, timelines, and outcomes.
• Follow escalation and notification procedures using sound judgment.
• Provide timely and accurate updates to stakeholders as required.
• Provide feedback to improve Mission Control tools, workflows, and processes.

Benefits

• A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED