Probation Officer - Misdemeanor Case Officer No Nights No Weekends

FTHRA•Greeneville, TN

1d•Onsite

About The Position

This position is responsible for the day-to-day supervision of offenders assigned to the Correctional Counseling Institute (CCI) Misdemeanor Probation Program and the supervision of records and files for offenders assigned to the program. The role involves maintaining and controlling client files and court records for assigned cases, supervising a caseload of 200-225 court-sentenced probationers based on CCI policy and procedure. The officer accepts referrals from the courts for probation supervision and other classes and services with CCI, performing duties with professionalism, courtesy, and respect. They establish and maintain positive working relationships with all court personnel, discuss offender conduct, and make recommendations for case disposition with the Judge, Prosecutor, and Defense Counsel. The officer ensures all case files are taken to court for review, supervises and monitors client payments, and resources clients into treatment or other necessary services. They also ensure strict adherence to court orders, prepare warrants and legal documentation, and hold clients accountable for probation obligations including payments, class attendance, office visits, and drug screening. The role requires strong organizational skills, time management, and adherence to case management tracking and accountability policies, along with meeting specific work performance measures.

Requirements

Graduate from an accredited university or college with a B.A., B.S. or equivalent.
At least two years experience in human services or the criminal justice system (extensive experience may be substituted for the required education).
Ability to stay organized.
Ability to follow policy prescribed methods for case management tracking and accountability.
Good time management skills.
Ability to ensure all client actions are taken within the appropriate and necessary amount of time.
Clear and concise communication skills.
Decision Making skills.
Problem-solving skills.
Planning skills.
Relationship building skills.
Prioritization skills.
Must pass a criminal background check.
Must pass a drug screen upon being made a contingent offer of employment.
Subject to random drug screens.

Responsibilities

Maintains and controls client files and court records for assigned cases.
Supervises a case-load of court sentenced probationers based on CCI policy and procedure (case load numbers between 200-225).
Accepts referrals from the courts for probation supervision and other classes and services with CCI.
Performs job duties with a level of professionalism, courtesy and respect that is required in a customer service based position.
Establishes and maintains positive working relationships with all court personnel.
Discuss the conduct of CCI offenders and make recommendations for the disposition of their case when they appear on the court docket with the Judge, Prosecutor and Defense Counsel.
Insures that all case files are taken to the court for review by appropriate officials.
Supervise and monitor client payments to the courts to ensure prompt and timely payments.
Resource clients into treatment or other needed resources as the case officer deems necessary, court ordered, or requested by a client.
Ensure all court orders are strictly adhered to and prepare warrants and other pertinent legal documentation related to the individual client cases as necessary and within prescribed policy.
Holds clients accountable to their probation obligations and requirements including payments of probation fees, court costs, class attendance, regular scheduled office visits, and drug screening.
Must possess an ability to stay organized, and follow policy prescribed methods for case management tracking and accountability.
Must also have good time management skills and ensure all client actions are taken within the appropriate and necessary amount of time.
Meets or exceeds all work performance measures including (but not limited to): maintains a $34 quarterly collection rate, has a see rate of minimum 75%, performs policy prescribed amounts of drug screening per client, reports to work on time and works his/her prescribed work schedule accordingly and does not have excessive absenteeism.
Participates in staff meetings, conferences and trainings as directed by management.
Submits to periodic and random drug/alcohol screens.
Abides by Agency Rules, Regulations, Policies, Procedures and Agency Handbook.
Responsible for other duties as assigned from appropriate management personnel.