Rosewood Hotel Group-posted about 1 year ago
$39,666 - $40,706/Yr
Part-time • Entry Level
Onsite • Montecito, CA
101-250 employees
Accommodation

The Host at Miramar Beach Bar is responsible for ensuring an exceptional dining experience for guests at Rosewood Miramar Beach. This role involves greeting guests, managing reservations, and providing information about the restaurant and its offerings. The Host acts as a liaison between guests and the restaurant staff, ensuring that all service standards are met and that guests feel welcomed and valued.

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Greet all restaurant guests and provide information about the area when asked.
  • Receive incoming calls and accurately book reservations for guests.
  • Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
  • Maintain complete knowledge of all menu items, prices, and preparation methods.
  • Communicate any meal requirements and special requests to the servers and kitchen.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
  • Handle guest complaints following the six-step procedure and ensure guest satisfaction.
  • Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
  • High School Diploma or GED.
  • Current and valid Food Handler Certification.
  • Current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.
  • Minimum of 21 years of age to pour alcoholic beverages.
  • Minimum two years' experience in restaurant service.
  • Hotel operational exposure (i.e. F&B) is preferred.
  • Fluency in languages other than English is preferred.
  • Experience with a luxury or ultra-luxury property or brand is preferred.
  • Competitive hourly wage plus gratuities.
  • Opportunities for career growth within the Rosewood Hotel Group.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service