Mining Equipment Shop Mechanic

Empire Southwest LLC•Sahuarita, AZ

52d•$21 - $67•Onsite

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. Join our team today! JOB SUMMARY: Repair, recondition, weld, fabricate, service and prepare CAT and other Empire line allied machines and components for delivery. Diagnose and troubleshoot malfunctions and failures of machines, engines, machine systems and components. Work in adverse weather and other adverse situations presented by field working conditions. Accept all out-of-town assignments requiring extended overnight stays. Provide on-the-job training to helpers as assigned. Communicate, orally and in writing, information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.

Requirements

At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver's license.
Excellent client service skills.
Own and maintain required personal tools.
High school diploma or General Education Degree (GED).
Current driver's license.
Minimum of 6 months related experience.
Completion of TRAIN test evaluation.
Proof of current valid CDL if required by position.
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

At least five years heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures…

Responsibilities

Diagnose and troubleshoot equipment malfunctions, metallurgical and stress failures. Ask for assistance in cases where the diagnosis has not been made within four hours.
Eliminate or recommend action to eliminate the source of the problem.
Prepare inspection and appraisal reports.
Comprehend and interpret sketches and diagrams including engineering drawings and blueprints.
Plan and control repair jobs. Analyze client requirements and determine the scope of work.
In advance of a service trip, arrange to take parts, tools, proper size welding rod or wire, technical publications and other material required to complete the job.
At the job site, organize the job sequence, and arrange with the dispatcher for all sublet or component rework required. Direct and coordinate the work of assigned helpers to minimize waiting, idle time, and inefficiencies. Monitor and control job progress.
Repair, recondition, weld, fabricate, and maintain equipment and components.
Prepare equipment for delivery. Remove and install components and parts. Disassemble and reassemble components.
Determine parts reusability in accordance with published reusability guidelines. Order replacements and arrange for repairs.
Service and maintain equipment (preventive maintenance), adjust (tune up), and test mechanical, electrical and hydraulic systems, and components.
Operate welding equipment. Perform arc welding, air arc, gas welding and cutting in vertical up, flat and overhead positions using correct temperatures and procedures for the type of material being welded.
Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
Learn and use Empire and CAT procedures and systems.
Prepare Service Reports.
Maintain company equipment. Report repair or replacement needs to the supervisor.
Make warranty recommendations to supervision via job closing questionnaire.
Maintain good client relations. Assist the client in making repair or replacement decisions. Explain the causes of equipment operating difficulties and failures to clients and the corrective action necessary to prevent them. Handle all client concerns with tact and diplomacy.
Works within and promotes corporate values.