Essential Duties & Responsibilities · Restock, rotate, and replace all in-room mini bar items according to par levels and established hotel procedures. · Accurately post charges for consumed items in the property management system (PMS) in compliance with accounting and audit guidelines. · Perform daily inventory counts of mini bar items; report any shortages, expirations, or discrepancies promptly. · Ensure all food and beverage items are handled, stored, and rotated in compliance with California Health & Safety Codes and Los Angeles County Department of Public Health regulations. · Maintain the cleanliness and organization of mini bar storage areas and guestroom refreshment centers. · Service and replenish all coffee makers in guestroom. · Report any maintenance issues, safety hazards, or guest concerns to the Housekeeping Manager immediately. · Adhere to all safety protocols, including OSHA, Cal/OSHA, and hotel injury/illness prevention programs (IIPP). · Comply with all union contract requirements, including scheduling, overtime, and rest/meal period entitlements. · Provide courteous, professional, and discreet guest service at all times, respecting guest privacy and confidentiality. · Perform other duties as assigned to support the Housekeeping and Rooms Division operations. Qualifications Qualifications · Previous hotel experience in housekeeping, mini bar, or food & beverage operations preferred. · Must be at least 21 years of age (required by California law to handle alcoholic beverages). Must be certified to serve alcohol by the California Responsible Beverage Service. · Ability to lift, push, and pull up to 50 pounds and stand/walk for extended periods. · Strong attention to detail and accuracy with inventory and posting charges. · Excellent communication skills and ability to interact with guests and team members in a professional manner. · Ability to work a flexible schedule, including weekends, holidays, and evenings, in accordance with union scheduling procedures. · Must possess valid Food Handler’s Card as required by Los Angeles County Department of Public Health. Working Conditions • This position involves working in guest rooms, storerooms, and service hallways. • Exposure to cleaning chemicals, refrigerated areas, and repetitive lifting is expected. • Must follow all hotel safety protocols and wear required Personal Protective Equipment (PPE).
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed