Mini-Bar Attendant (Asistente de Mini-Bar)
About The Position
Hotel Californian fosters a creative, entrepreneurial, and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the hotel. We strive to create a workplace culture that values family, work-life balance, and community. We help develop our teams and provide support for them to grow their careers with our organization. Our Talent is proud to work here. JOB SUMMARY: The Minibar Attendant provides guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay.
Requirements
- High school diploma or general education degree (GED)
- Customer service and verbal communication skills
- Flexible schedule, able to work mornings, nights, holidays and weekends.
Nice To Haves
- Technical Mini Bar experience in world class luxury hotel/resort preferred
Responsibilities
- Stock the mini-bar cart with the necessary items to maintain the par level daily.
- Clean and defrost the mini-bars regularly and consistently.
- Inventory all guest mini-bars daily and post the appropriate charges to the room prior to guest departure.
- Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
- Maintain, track and complete daily worksheet of mini bar stock.
- Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.
- Maintain assigned Mini-Bar carts.
- Raise store requisition and obtain stock from warehouse and store in the assigned storerooms.
- Maintain and complete assigned floors and rooms requesting Mini-Bar service.
- Follows all required safety and standard operating procedures.
- Ensure rotation of all mini-bar products.
- Properly complete, maintain and track inventory in assigned storerooms.
- Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns.
- Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out.
- Display appropriate two-way radio etiquette always.
- Report all mini-bar concerns to management including any guest issues.
- Perform any other duties deemed necessary for the success of the department.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
