Milwaukee Streetcar General Manager

Transdev • Milwaukee, WI

109d • $155,000 - $176,000

About The Position

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance.

Requirements

• Completion of a four (4) year college degree in a relevant field is desirable, although relevant education obtained through alternative methods will be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
• Minimum of 5 years as a successful General Manager of a project of a similar size and scope preferred or proven ability to grow and adapt quickly with proven performance and expertise providing high quality service to the community.
• Labor relations experience.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of ordinances and regulations underlying the transit operation.
• Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, strong attention to details.
• Ability to work effectively with union partners, including labor grievances, and negotiations.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.

Benefits

• Competitive compensation package of minimum $155,000 – Maximum $176,000
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• 401(k) retirement plan
• Medical, dental and vision insurance
• Life insurance
• Short-term disability
• Voluntary long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees