Millwork Field Service Technician

Belletetes Inc. • Jaffrey, NH

9d • Onsite

About The Position

Belletetes is hiring a Millwork Field Service Technician to provide warranty service and field repairs for windows and doors manufactured by Andersen and Marvin, as well as doors built in our own door shop.

Our goal is simple: resolve customer issues in one visit whenever possible.

If you have experience in construction, carpentry, window and door installation, or building materials—and enjoy solving problems and working independently—this is a great opportunity to join a stable, growing, family-owned and locally operated company.

This position can be conveniently located from one of our New Hampshire branch locations (Andover, Ashland, Brookline, Jaffrey, or Pembroke) offering flexibility and reduced commute time depending on where you live.

Requirements

• Experience as a field service technician, carpenter, installer, mechanic or other construction professional
• Strong mechanical aptitude and creative problem-solving skills
• Proficiency using technology (smartphones, GPS, service software, etc.)
• Valid driver’s license with clean driving record
• Ability to safely lift and handle windows and doors
• Professional appearance and strong customer service skills
• Ability to work independently representing the company on job sites

Responsibilities

• Diagnose and repair issues with windows and doors (operation, performance, manufacturing defects)
• Perform on-site warranty service and repairs
• Troubleshoot effectively to resolve issues
• Specify replacement parts, materials and/or other solutions
• Advise installation best practices or recommended accessories
• Maintain timely and accurate service documentation using company technology
• Communicate with homeowners, contractors, vendors, and internal teams
• Assist with other branch operations when not in the field

Benefits

• Fully stocked company service van
• All tools and materials necessary
• Company cell phone
• Corporate apparel (required on job sites)
• Technical product training for Andersen, Marvin, and Belletetes’ product lines
• Administrative, sales and customer service support teams
• Competitive pay
• Health & Life insurance
• Paid vacation, PTO, and paid holidays
• Profit sharing & 401(k)
• Employee store discounts
• Stable, family-friendly work environment
• Opportunities for career growth and promotion from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed