Milk Bank Donor Specialist

University of Arkansas System • Little Rock, AR

14d

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Donor screeners will make and maintain all records of contact with potential milk donors, maintain documentation in accordance with HMBANA requirements, facilitate medical approval from Medical Director for donors, and assist with regional milk depot management per standard operating procedures. Donor screeners will acquire lactation training. This role should be food handler certified and receive training to support milk processing techniques. Donor screeners will assist with shipping and receiving milk, order reconciliations and maintaining documentation relevant to purchases and shipments of milk.

Requirements

• Bachelor in Science, medicine or related field or equivalent of college education/or High School Diploma/GED plus 4 years of health care experience.
• Certified Lactation Counselor within 12 months of hire.

Responsibilities

• Screens potential donors and provide information about milk donation.
• Maintains timely communication with active donors: weekly check-ins and follow-up on paperwork/labs within three weeks of initial contact.
• Offers bereavement counseling to mothers who have experienced loss.
• Provides safe milk expression and storage guidance, and supply milk collection materials as needed.
• Maintains inventory for donor and instruction packets, forms, and depot site supplies.
• Assists with retail space operations and stocking.
• Reviews relevant HMBANA documents and ensure compliance.
• Supports data collection and record-keeping for research projects and assist with tours as needed.
• Maintains professional, confidential, and customer-oriented communication with donors, stakeholders, and staff in line with UAMS’s values.
• May perform other duties as assigned.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees