MILITARY DOD SKILLBRIDGE Field Engineer

GE HEALTHCARE•Town of Rotterdam, NY

About The Position

As a Skillbridge Intern at GE Healthcare, every moment partnering with customers is an opportunity to impact the lives of patients. You’ll be the face of our life-changing products, you’ll drive customer satisfaction through excellent service and you’ll help healthcare professionals deliver world-class care to patients using innovative medical technologies. The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE HealthCare as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member’s suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE HealthCare, as they continue to receive military compensation and benefits as active-duty service members. Job Description RESPONSIBILITIES Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs. Complete Preventative Maintenance on designated equipment. Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines. Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures. Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment. Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Requirements

AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices.
Must have reliable transportation and a valid driver's license.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Active Military Personnel
The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
You may not relocate more than 30 miles from your current location without approval from your manager.

Nice To Haves

Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
Ability to develop and maintain good customer relations.
Experience interfacing with both internal team members and external customers as part of a solution based service process.
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the electronic field - resulting in knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
Change agent and process oriented.
Local candidates strongly preferred.

Responsibilities

Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
Complete Preventative Maintenance on designated equipment.
Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area
Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Benefits

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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