Milieu Specialist - Day Shift, CDF

DESC•Seattle, WA

3d•Onsite

About The Position

The Crisis Solution Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. The Milieu Specialist works under the clinical supervisor or program manager and acts as a member of a multi-disciplinary team. The team is responsible for providing a safe and therapeutic environment for adults experiencing a behavioral health crisis and/or substance use or mental health disorders. This position provides client engagement and crisis support services, working closely with clinical and medical staff to meet client needs.

Requirements

Ability to obtain a Washington State Food Handler’s Permit.
Ability to work effectively in a fast-paced work environment.
Ability to be timely, dependable, and reliable in attendance.
Basic knowledge of de-escalation skills, crisis intervention, and stabilization.
Knowledge of local homeless, mental health, and substance use service systems.
Ability to work effectively with an interdisciplinary team.
Interest in working with individuals who are experiencing mental illness and/or substance use disorders who may be difficult to engage in other treatment programs.

Nice To Haves

Two years’ experience working with homeless adults who are experiencing mental health and/or substance use disorders.

Responsibilities

Serve as a consistent, welcoming presence throughout the CSC; visually monitors the overall facility environment, including milieu areas, entrances, etc., and help maintain a calm and organized atmosphere.
Engage clients through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; routinely update shift log for each client.
Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks.
Support clients by providing hands-on assistance cleaning common areas and kitchen spaces, client cubicles, changing linens, doing laundry, serving meals and snacks, washing dishes, and other duties as assigned. May occasionally be required to clean up bodily fluids and biohazardous waste using appropriate PPE.
Respond to emergencies as part of a team, initiating the appropriate responses including contacting emergency-response systems as needed.
Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures.
Assist staff in retrieving and/or organizing client belongings; perform administrative tasks within their scope of practice including follow-up phone calls to clients and other duties as assigned.
Attend a 3-week onboarding process upon hire, as well as other full-day trainings on an ongoing basis.