Milieu Manager

Opal Food and Body Wisdom•Seattle, WA

1d•$25 - $31•Onsite

About The Position

Opal: Food+Body Wisdom is a local, female owned and clinician-led eating disorder treatment facility in the University District of Seattle, Washington that offers Partial Hospitalization Program, Intensive Outpatient Program and traditional outpatient services. Our treatment is grounded in Radically Open Dialectical Therapy, with unique programming for Exercise+Sport and an aim for clinic wide weight-inclusive practices. We are looking for skilled individuals who want to join our team to provide quality treatment and work along side a passionate and caring staff. See www.opalfoodandbody.com to learn more. Opal’s Milieu Manager owns the processes around milieu hiring, onboarding, current staff scheduling, performance management, and organization of Opal’s dining and group rooms, collaborating with dietitians and cook in order to support meal accuracy and efficiency . This team member will also serve as a Milieu Support Specialist and will work closely with the Associate Clinical Director regarding staffing, training, and clinical support of the milieu team.

Requirements

An Associate’s degree, bachelor’s degree, or working towards bachelor’s degree, preferably with an emphasis in the study of Psychology
Must be able to obtain an Agency Affiliated Counselor/CAAR or equivalent license within 90 days of hire (Opal pays for this)
Ideally, at least 1 year of experience as a Milieu Support Specialist at Opal
Ability to anticipate needs of the milieu
Strong understanding of milieu responsibilities and tasks
Ability to work independently
Effective communication skills
Ability to independently discern and exercise judgment, making decisions in alignment with Opal’s values, priorities, mission, and goals.
Live, behave and talk in a way that reflects a non-diet, non-weight biased relationship with food and body. Also openness to learning about how this approach relates to eating disorder treatment.
Exhibit a high degree of confidentiality and personal boundary setting
Experience and/or understanding of eating disorders is highly desired; experience in other mental health field beneficial
Openness to learn new skills and take risks
Able to address conflict with directness and compassion
Comfortable with basics of nutrition, ie meal planning, basic cooking skills, grocery shopping, etc.
Skilled in culture building within the team they manage
Systemic lens in their leadership and management style
Strong managerial skills
Strong leadership and inter-personal communication skills
Change-management skills

Nice To Haves

Experience and/or understanding of eating disorders is highly desired; experience in other mental health field beneficial

Responsibilities

Co-lead weekly milieu supervision alongside Associate Clinical Director and co-lead milieu nutrition meetings with the Nutrition Director every other week.
Own milieu team hiring including anticipating hiring needs, serving as the point of contact for candidates, and interviewing. Work with Human Resources, Director of People+Culture and Associate Clinical Director on hiring as needed.
Hire and onboard new milieu support specialists in all systems (KIPU, Bamboo, Brivio, etc) and by scheduling training shifts, meetings, and assigning groups.
Manage and assign client lockers.
Train new milieu staff on milieu-specific tasks.
Approve timesheets and PTO for the milieu team in collaboration with Associate Clinical Director.
Own performance management for the milieu team including completing bi-annual assessments, giving formal and informal feedback about performance, and initiating performance improvement plans as needed.
Oversee the milieu chore list by assigning them to milieu staff and assessing future needs of milieu cleaning tasks.
Manage tech equipment in the milieu (charging, organization, updating message board etc.).
Maintain a clean, therapeutic environment in the milieu group rooms and coordinate with Facilities Manager on maintenance of Opal’s physical space.
Maintain and update the Milieu Support Specialist Training Manual, milieu schedule, and other relevant documents.
Maintain therapeutic milieu scheduling, including Life Stories, Community group, group assignments, and team meetings.
Overall support of milieu staff, as needs arise, including management, staffing for absences/illness, stepping into milieu role to support as needed, etc.
Work Milieu Support Specialist shifts providing direct assistance to clients in Partial Hospitalization and Intensive Programs. Including but not limited to: therapeutic meal support, co-leading groups, cooking/kitchen maintenance, sharing community announcements, etc.