Milieu Manager

Banyan Brand • Castle Rock, CO

5d • $60,000 - $75,000 • Onsite

About The Position

The Milieu Manager provides operational leadership for the daily functioning of an inpatient substance-use disorder and mental health treatment center. This role is responsible for maintaining a safe, structured, and therapeutic environment in accordance with state, federal, and accrediting bodies standards by overseeing non-clinical operations staff, supporting client engagement and supervision, managing staffing and scheduling, ensuring accurate and timely documentation, and leading operational response to safety events and crises. The Milieu Manager collaborates closely with clinical, medical, and administrative teams to support continuity of care, regulatory compliance, and quality improvement. Position Details: Reporting to: Executive Director Schedule: Full-time, Monday-Friday, 8:30 am – 5 pm; weekend and afterhours availability is required. Location: Castle Rock, CO (On-site) Compensation: $60,000 - $75,000 annually Application Deadline: 01/13/2026

Requirements

• Bachelor’s degree in Business, Healthcare, or a related field.
• At minimum, 2 years of experience in a management role, preferably in a behavioral health care setting.
• At minimum, 3 years of experience in addiction treatment or mental health care, with a strong understanding of residential treatment operations.
• Valid driver’s license with a clean DMV record for the last 3 years.
• Must be at least 21 years of age to comply with motor vehicle insurance requirements.
• Familiarity with patient confidentiality, healthcare code of ethics, relevant state regulations and Joint Commission standards.
• Proficiency in Microsoft Word/Excel, data analysis, project management, and knowledge of drug and alcohol treatment systems.
• Strong leadership, communication, collaboration, and problem-solving abilities.

Nice To Haves

• 3-5 years of management experience in a behavioral health care setting.
• Certification(s) related to addiction treatment.

Responsibilities

• Operational Oversight: Provide leadership and oversight for Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments to ensure consistent operations, regulatory compliance, and adherence to organizational standards.
• Staff Supervision & Development: Supervise, train, and evaluate non-clinical staff, promoting accountability, professional growth, and alignment with organizational policies, values, and performance expectations.
• Patient-Centered Operations: Coordinate operational aspects of admissions, discharges, and daily programming schedules in collaboration with clinical teams, addressing patient-related operational needs and barriers to care.
• Safety, Risk Management & Compliance: Conduct routine environmental and safety inspections, respond to incidents and safety events, and ensure compliance with HIPAA, 42 CFR Part 2, Joint Commission standards, and applicable state and federal regulations.
• Operational Oversight: Provide leadership and oversight for Behavioral Health Support Services, Housekeeping, Transportation, Dietary, and Maintenance departments to ensure consistent operations, regulatory compliance, and adherence to organizational standards.
• Staff Supervision & Development: Supervise, train, and evaluate non-clinical staff, promoting accountability, professional growth, and alignment with organizational policies, values, and performance expectations.
• Patient-Centered Operations: Coordinate operational aspects of admissions, discharges, and daily programming schedules in collaboration with clinical teams, addressing patient-related operational needs and barriers to care.
• Safety, Risk Management & Compliance: Conduct routine environmental and safety inspections, respond to incidents and safety events, and ensure compliance with HIPAA, 42 CFR Part 2, Joint Commission standards, and applicable state and federal regulations.
• Communication & Team Coordination: Communicate policies, procedures, and operational directives clearly to supervisors and staff; facilitate meetings to support consistency, engagement, and morale.
• Decision-Making, Reporting & Quality Improvement: Exercise sound judgment in resolving operational issues, delegate effectively, and prepare regular operational reports to support performance monitoring and continuous quality improvement efforts.

Benefits

• Enjoy comprehensive benefits including medical, vision, and dental insurance; whole and term life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees