Midnight Residential Supervisor

MCHS Family of Services • Redford, MI

8d

About The Position

As part of the group treatment team, the Residential Shift Supervisor is responsible for overseeing the Residential Village program for the assigned shift; handling crisis situations; conducting continuous checks of the campus and all operational cottages to ensure a safe environment for youth residents; supervising and working with Youth Specialists through coaching and training to develop their skills; ensuring proper staff coverage for current and upcoming shifts.

Requirements

• Bachelor’s degree in a human behavioral science such as Social Work or a related discipline where 25% of the course credits earned toward the degree are in human behavior sciences.
• Minimum of two (2) years’ experience in a child caring institution working with serious emotional disorder (SED) at-risk youth between the ages of 7 – 17; experience as a supervisor in a residential program preferred.
• Computer and software applications (Windows, MS Office, Internet applications, etc.) necessary to perform the duties of the position.
• The behavior patterns of youth and methods of modifying behavior.
• Group dynamics and sensitivity to individual members of the group.
• Demonstrate leadership.
• Motivate, develop, and direct people as they work; identify the best people for the job.
• Manage time and multiple priorities; meet deadlines.
• Communicate effectively verbally and in writing.
• Relate to youth and gain their respect and confidence.
• Perform behavior management techniques to control aggressive behavior.
• Establish and maintain effective working relationships with employees, other agencies, and the public.
• Exercise professional judgment in making decisions.
• Handle sensitive and confidential situations and documentation.
• Attend training and maintain necessary certifications and licenses.
• Maintain a Michigan driver’s license and driving record that allows the operation of an agency or personal vehicle for agency business or to transport clients as needed.

Nice To Haves

• experience as a supervisor in a residential program preferred.

Responsibilities

• Oversee and manage the Residential Village to ensure a safe environment for the residents; respond to and handle all crisis situations or critical incidents on assigned shift.
• Supervise assigned staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning staffing and adjusting workloads as necessary; addressing and resolving complaints to create a climate of teamwork and motivation; perform the duties of a Youth Specialist as needed.
• Work with the other supervisors and Director of Residential Services regarding cottage or program licensing/certification rules, relicensing, complaints, and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.
• Assist the group treatment team as necessary to help ensure each child successfully completes the goals set forth in their treatment plan.
• Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.
• Operate within the guidelines of the Employee Handbook, program’s Operations Manual, and DHHS Policies and Procedures.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees