Middle Office Administrator - Commerce Trust

Commerce Bank•Kansas City, MO

1d•$24 - $32•Onsite

About The Position

The main purpose of this job is to be a primary point of contact supporting Private Client, Institutional Trust and Family Office services within Commerce Trust Company.

Requirements

Basic knowledge of investments and the investments field
Strong business acumen and the ability to make timely and sound business recommendations
Strong analytical skills with the ability to execute
Excellent customer service skills across a wide variety of disciplines and backgrounds to help achieve results
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel, Teams and Outlook
Associate’s degree or equivalent combination of education and experience preferred
2+ years back office, client support or equivalent combination of related experience required
Level of role is determined by knowledge, experience, skills, abilities, and education

Responsibilities

Provide high level customer service and support team members to facilitate timely and accurate on-boarding of new accounts and terminating closing accounts
Review new account and asset movement requests to ensure all proper documentation is present, accurate and in good order
Effectively communicate with outside institutions to gather all requirements and information to ensure the successful movement of incoming and outgoing assets between custodians
Assist with problem resolution and serve as a liaison between team members and other departments of the Commerce Trust Company (CTC)
Monitor daily reports of incoming and outgoing assets to assist in researching and resolving out of balance issues and to ensure timely posting to client accounts
Preform other duties as assigned