Mid-Market Expansion Account Manager

RingCentral • Denver, CO

118d • $105,000 - $150,000

About The Position

RingCentral is looking for a Mid-Market Expansion, Account Manager to proactively manage a list of premier existing customers acquired through direct & channel partners. This role involves cultivating and saturating business within these accounts, with ownership of 200+ current accounts. The goal is to uncover and capitalize on upsell opportunities while providing a high level of customer service. The position is an inside sales/account management role based in the Denver office.

Requirements

• 3-5 years of B2B sales experience, preferably in the technology sector.
• Demonstrated sales record of meeting and exceeding sales quotas.
• Success in maintaining existing customer base, cultivating new business, and upselling services/products.
• Ability to explore and make recommendations to customers based on their needs.
• Excellent customer service orientation, both face-to-face and on the phone.
• Strong initiative and creativity applied through technology.
• Vibrant and energetic attitude, willingness to perform and get things done.
• Experience working in the channel is a plus.

Responsibilities

• Become the resident expert on RingCentral services including Mobile, Office, and Contact Center.
• Sell hosted VoIP platform, call management services, and IP hardware.
• Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes.
• Innovate to help the company discover new ways to sell services and drive new business initiatives.
• Align with channel partners to leverage their unique relationships with customers to maximize revenue growth and minimize churn.

Benefits

• Comprehensive medical, dental, vision, disability, life insurance.
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits.
• 401K match and Employee Stock Purchase Plan (ESPP).
• Paid time off and paid sick leave.
• Paid parental and pregnancy leave.
• Family-forming benefits (IVF, Preservation, Adoption etc.).
• Emergency backup care (Child/Adult/Pets).
• Employee Assistance Program (EAP) with counseling sessions available 24/7.
• Free legal services that provide legal advice, document creation, and estate planning.
• Employee bonus referral program.
• Student loan refinancing assistance.
• Employee perks and discounts program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees