Mid-Major Gifts Officer

Envoy•Orlando, FL

1d•Remote

About The Position

The Mid-Major Officer reports to the Senior Director of Advancement and is responsible for developing and implementing moves management strategies for donors giving $500-$9,900. Pioneers USA is a Christian nonprofit that specializes in mobilizing people to go to unreached people groups around the world. Using the principles of moves management, the Mid-Level Gifts Officer will manage a portfolio (caseload) of mid-level donors ($500-$9,900) and develop relationships through appreciation, appropriate recognition, communication, and prayer on their behalf. A key component of donor communication is casting the vision of PI-USA with new, active, and lapsed donors so they will embrace and support the mission of Pioneers.

Requirements

Committed to global missions and overall vision of Pioneers
Must practice and support the relevant elements of the US Mobilization Base Manual
Bachelor’s degree (B.A.) or equivalent; or one to three years related experience and/or training; or equivalent combination of education and experience
Excellent verbal, written, and listening communication skills including communicating clearly, effectively, tactfully, and patiently to a diverse population
Excellent interpersonal skills and positive demeanor with the ability to build rapport and garner trust with others
Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
Proficient in the use of a PC in a Windows environment; in the use of the Internet; and in the use of MS Office applications such as Outlook, Word, and Excel, PowerPoint; and in the use of Relationship Management systems
Exceptional public speaking and presentation skills with the ability to develop and deliver presentations to a variety of audiences

Responsibilities

Communicate with mid-level donors to prepare for and share year-end and fiscal year-end match opportunities and then announce results
Prepare individual donor giving goals per appeal for mailings
Phone or email donors to invite participation in match opportunities
Follow up with contacts after match campaign to report results and thank donors for participation
Send thank-you notes, cards, or emails to donors for match and ongoing participation
Monitor giving of mid-level donors
Prepare and review donor database reports to monitor regular giving by mid-level donors
Acknowledge gifts with thank you communication (phone, email, note card)
Perform follow up action of lapsed giving
Create new donor recognition and follow up, and monitor weekly to identify through donor database
Send weekly messages that include thanks, the mission of Pioneers, and links to personal assistance and resources.
Maintain relationships with donors throughout the year to nurture giving, share ministry updates and reports/stories from the field, and prayer outreach
Send Easter and Christmas card greetings in collaboration with major donor project
Connect donors to new resources such as website or blog/Instagram series
Follow up on donors’ prayer requests with encouragement messages
Share items such as Annual Report, Statement of Giving, mailing updates, and special events related to Pioneers
Work with the Senior Director of Advancement on additional projects designed as outreach to Mid-Level Donors
Network with the Advancement Team in Moves Management, identifying Mid-Level donors to be moved into the Major Donor category based on giving increases, as well as donors moving into the Mid-Level caseload
Respond to donor-initiated contacts, ranging from account questions and online giving issues to prayer requests, praise report updates, and requests for ministry updates
Serve as advocate for Pioneers, providing information to and about Pioneers as necessary or requested by donor
Prepare and deliver presentations to prospective donors
Collaboratively plan and implement new donor cultivation and sustainability initiatives
Administer day-to-day operations of the function, ensuring efficiency and effectiveness while optimizing the use of available resources
Implementation of database moves management in fundraising
Coordinate closely with internal teams—including Finance, Donor Services, and Marketing—to ensure accurate gift documentation, proper stewardship, and donor intent alignment
Engage with current volunteers and staff to develop donor relationships reflective of the needs of the organization
Work closely with other departments to leverage events and activities to enhance account engagement and stewardship
Facilitates face-to-face visits for cultivation, solicitations, and stewardship efforts
Data Integrity Reporting
Uses existing donor databases and communication systems and processes to track donor activity
Captures and records every donor activity in the donor database
Supports administrative, event, and fundraising efforts for the campaigns
Represents Pioneers at fundraising events, meetings, and activities as needed
Assists the Senior Director of Advancement with various meetings and activities, including preparation, meeting arrangements, correspondence, and presentations
Assists in the creation and editing of correspondence, briefings, proposals, and reports
Performs other duties as required or assigned