Mid-Level Technician

MSX International•Irvine, CA

6d•$27 - $30

About The Position

Job Description · Support media events for new model releases and vehicle related technical assistance for product quality, engineering, or technical support. · Investigate, inspect and install warranty and test parts by test driving vehicles. · Validate current LTS times for labor time guides and support LTS Engineering Technicians, including self-documenting (written and video recording) of findings. · Assist Product and Accessory Quality Engineers in performing Labor Time Study (LTS) for labor time guides, including self-documentation of the LTS.

Requirements

High School Diploma or equivalent required
Three (3) to five (5) years’ experience at an automotive dealership or repair facility as a bumper-to-bumper technician, or similar comparable role.
Extensive ability to analyze, diagnose and repair vehicles.
Ability to handle various tools, service equipment and advanced diagnostic tools.
Microsoft Office 365 proficiency.
Strong written and oral communication skills.
Organizational skills (e.g., time management, scheduling, prioritizing, efficiency).
Must be able to work independently with minimal supervision and direction.
Must be able to prioritize and perform multiple tasks on multiple projects at the same time.
Possession of a valid driver’s license and clean driving record required.
Lift a minimum of 50 lbs. without sustaining injury.
Normal office duties.
Work may require occasional overtime, weekend, and/or evening work.
Must be willing to travel up to 5%, typically single day trips etc.
Some overnight trips may occur, sometimes including vehicle racetracks with noise level.
This position involves driving of company and customer vehicles.
Use equipment consistent with industry standards.

Nice To Haves

Automotive Vocational Program Graduate Diploma or Certificate Preferred
Additional Specific Technical Training a Plus
Hyundai product knowledge and experience a plus.
Valid ASE certification or equivalent preferred but not required
DMS experience a plus.
First Aid/CPR Certified preferred but not required.

Responsibilities

Assist in development and communication of repair solutions to HMA’s Quality and Service Engineering Department and TAC.
Perform repairs, maintenance and PDI’s of fleet vehicles, service department test vehicles, and new model prototypes.
Provide technical support for all related vehicle quality improvement activities.
Determine needed service repairs, review vehicle records, and maintain up-to-date knowledge about recalls, service campaigns, and warranty part repairs.
Create and maintain Repair Order (“RO”) for documentation for any work done to vehicles.
Order required parts for Engineering/fleet vehicles needing repairs and shop supplies as needed.
Investigate and inspect the installation of warranty parts and test parts by test driving vehicles.
Prepare vehicles for other specific departmental uses (e.g., VIP, marketing, media, special events).
Provide technical support for Engineering and PR department activities as necessary, e.g., preparing vehicles and participation in PR media introduction events.
Follow and promote high standards of safety, cleanliness, and organization
Be able to manage multiple tasks in a fast-paced environment
Perform detailed daily record keeping and reporting
Perform other duties as assigned by HMA project manager