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NICE Systems - Park City, UT
posted about 2 months ago
Full-time - Mid Level
Onsite - Park City, UT
5,001-10,000 employees
Publishing Industries
About the position
The Software Engineer position at NICE involves working on a cutting-edge software-as-a-service conversational AI and messaging platform. The role requires collaboration with implementation and client success teams to enhance client processes and experiences, ensuring high satisfaction through technical solutions and proactive support.
Responsibilities
- Strategize and participate in conversational design
- Implement, train, and test conversational experience using best practices
- Analyze, test, and improve the conversational experiences on an ongoing basis
Requirements
- Bachelor's degree in computer science or related field
- 5+ years of software development experience
- Programming skills in .NET
- Relational database (SQL) background
- Skilled in web, API, Microsoft Azure or related
- Experience in JavaScript, Data Science, NLP and AI
Nice-to-haves
- SignalR
- Service-bus queues
- Telephony and communications
- CI/CD pipelines
- Infrastructure-as-a-service
- DevOps
