Mid-Level Salesforce Administrator

Scientific Research CorporationNorth Charleston, SC
54dHybrid

About The Position

As a Mid-Level Salesforce Administrator at Scientific Research Corporation (SRC), you will play a key role within the Cloud Service Integration Team (CSIT), supporting Department of War (DoW) initiatives. Job Duties: Configuring process automations and user interactions using Flows, managing user access, profiles, and permission sets, and conducting data audits to ensure system-wide data integrity Developing advanced reports, dashboards, and KPIs to support strategic decision-making, while collaborating with CSIT Support and stakeholders to gather requirements and recommend scalable solutions Providing training and documentation for end users Monitoring system updates to implement relevant features Mentoring junior administrators to foster team growth and capability This is a hybrid position which may be adjusted based on customer requirements Infrequent travel may be required

Requirements

  • Two to four (2-4) years of Salesforce administration experience
  • Proficiency with Salesforce configuration, administration, and automation tools
  • Experience with automation, validation rules, and workflows
  • Strong data management and reporting skills
  • Familiarity with security controls and compliance requirements
  • Salesforce Certified Administrator required
  • U.S. CITIZENSHIP AND ELIGIBILITY FOR A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Nice To Haves

  • Experience with third-party integrations and API usage, a plus
  • Leadership and mentoring abilities
  • Strong communication and stakeholder management skills
  • Ability to manage competing priorities effectively
  • Strategic thinking and problem-solving
  • Salesforce certifications in: Platform App Builder; Platform UX Designer, AI Associate; Agentforce Specialist desired
  • Experience delivering Salesforce solutions to meet customer needs
  • Experience with Service Cloud, Sales Cloud, and/or Marketing Cloud
  • Experience with any of the following a plus: VS-Code, GIT, SF CLI, Jira, BitBucket, or Confluence

Responsibilities

  • Configuring process automations and user interactions using Flows
  • Managing user access, profiles, and permission sets
  • Conducting data audits to ensure system-wide data integrity
  • Developing advanced reports, dashboards, and KPIs to support strategic decision-making
  • Collaborating with CSIT Support and stakeholders to gather requirements and recommend scalable solutions
  • Providing training and documentation for end users
  • Monitoring system updates to implement relevant features
  • Mentoring junior administrators to foster team growth and capability

Benefits

  • SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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