Mid-Level Salesforce Administrator

Scientific Research Corporation•North Charleston, SC

48d

About The Position

As a Mid-Level Salesforce Administrator at Scientific Research Corporation (SRC), you will play a key role within the Cloud Service Integration Team (CSIT), supporting Department of War (DoW) initiatives.

Requirements

Proficiency with Salesforce configuration, administration, and automation tools
Experience with automation, validation rules, and workflows
Strong data management and reporting skills
Familiarity with security controls and compliance requirements
Experience with configuring and deploying Salesforce Public Sector Solutions (PSS)
Collaborate with stakeholders to define business requirements and translate them into scalable Salesforce solutions
Provide training and documentation for internal teams and end users

Nice To Haves

Leadership and mentoring abilities
Strong communication and stakeholder management skills
Ability to manage competing priorities effectively
Strategic thinking and problem-solving
Two to four (2-4) years of Salesforce administration experience
Experience with Service Cloud, Sales Cloud, and/or Marketing Cloud
Salesforce Certified Administrator
Prior experience with federal, state, or local governments
Knowledge of digital transformation initiatives in the public sector

Responsibilities

Configuring process automations using Flows, managing user access, profiles, and permission sets, and conducting data audits to ensure system-wide data integrity
Developing advanced reports, dashboards, and KPIs to support strategic decision-making, while collaborating with CSIT Support and stakeholders to gather requirements and recommend scalable solutions
Providing training and documentation for end users
Monitoring system updates to implement relevant features
Mentoring junior administrators to foster team growth and capability

Benefits

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.
For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

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