Mid-Level or Senior Customer Engineering Account Manager

Boeing • Renton, WA

102d • $104,550 - $173,650 • Onsite

About The Position

The Boeing Company is looking for Mid-Level (Level 3) or Senior (Level 4) Customer Engineering Account Manager to join our team in Renton, Washington. The Boeing Commercial Airplanes (BCA) Customer Engineering organization is seeking to fill an Account Manager position within the 737 Airplane Program. Customer Engineering Account Managers are the primary technical interface between customers and Boeing Commercial Airplanes responsible for defining the contractual airplane configuration. As the authority for the contractual configuration, one will leverage their customer and market insights to curate experiences and solutions that wildly surpass customer's aspirations and drive a preference for Boeing products. In this position, one will establish and maintain a relationship with airplane customers and guide them through the development, management, and delivery of their airplane configuration.

Requirements

• Level 3: 5+ years of related work experience or an equivalent combination of education and experience.
• Level 4: 9+ years of related work experience or an equivalent combination of education and experience.
• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), computer science, engineering data science, mathematics, physics or chemistry.
• Ability to travel both domestically and internationally (Approximately 10% of the time).

Nice To Haves

• Experience and familiarity with configuration processes and procedures.
• Familiarity with design, development, and certification of new features, such as seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems, lights, etc.
• Expertise in resolving cross-functional and cross-program technical issues.
• Proven ability to lead with the Boeing values & behaviors.
• Experience applying systems engineering and project management best practices.
• Excellent oral and written communication skills.

Responsibilities

• Understands customer requirements and communicate their priorities within The Boeing Company.
• Represents the Boeing Company to the customer and act as the primary technical contact for their configuration definition.
• Frequently interacts with Boeing Sales, Marketing, Contracts and airplane program leaders.
• Leads the configuration development, management, and change processing for all stages of airplane development from pre-proposal to delivery.
• Assists Boeing and the customer in resolving technical issues during airplane delivery, document unresolved customer issues, and facilitate a positive customer delivery experience.
• Interacts with domestic and international customers and suppliers.
• Coordinates with diverse technical and business organizations within Boeing.

Benefits

• Competitive base pay and variable compensation opportunities.
• Health insurance.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree