Mid-Level Monitoring Platform Engineer

Chenega Corporation•Springfield, VA

21d

About The Position

Mid-Level Monitoring Platform Engineer Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Chenega Agile Real-Time Solutions (CARS) is seeking a Mid-Level Monitoring Platform Engineer. This role will be managing and optimizing enterprise monitoring platforms, with a primary focus on SL1 and Dynatrace. This role is responsible for designing, configuring, and maintaining monitoring policies, alerting frameworks, and performance baselines to ensure system reliability and visibility across servers, storage, cloud environments, and network devices. The engineer will develop and maintain automation scripts using Python, PowerShell, or Shell to streamline workflows, enhance integrations, and support operational efficiency. They will build custom dashboards and reports, troubleshoot performance issues, and leverage APIs, SQL databases, and Linux systems to support end-to-end monitoring capabilities.

Requirements

Bachelor's Degree and 8+ years relevant experience or
Associate’s Degree and 10+ years relevant experience or
High school diploma or GED equivalent and 12+ years of experience
Experience to include:
Operational experience with ServiceNow and Enterprise Monitoring Tools
Experience in the Intelligence Community
DoD 8140 (formerly 8570.01-M), IAT Level I required
Security+ CE within 6 months of hire is required
TS/SCI clearance required
Knowledge, Skills, and Abilities:
Ability to help support “Special Projects” as identified by the Government Customer.
Ability to work independently and yet be effective within a team setting
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications
Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Responsibilities

Monitoring and Alerting: Customizing monitoring policies, event alerts, and performance baselines.
Experience with installation, configuration, upgrades, and maintenance of SL1 appliance/software and Dynatrace
Device Management: Onboarding and discovering servers, storage, cloud resources, and network devices.
Automation and Scripting: Developing and maintaining scripts (Python, PowerShell, Shell) for automation and integration.
Reporting and Dashboards: Designing and building custom reports and dashboards for data visualization and insights.
Troubleshooting: Diagnosing and resolving performance issues within the platform and related integrations.
Scripting Languages: Proficiency in languages like Python, JavaScript, or Lua.
APIs: Experience with REST APIs for integration.
Databases: Familiarity with SQL or similar database technologies.
Operating Systems: Experience with Linux (e.g., RHEL) and troubleshooting its performance.
Networking: Knowledge of TCP/IP, network configuration, and tools like SolarWinds or Palo Alto Panorama.
Collaboration: Working with cross-functional teams, including project managers, developers, and other engineers.
Other duties as assigned.