About The Position

Mid-Level Fleet Monitoring Engineer (Operations/Systems Analysis) Company: The Boeing Company Boeing Commercial Airplanes' Customer Support Organization is seeking Mid-Level Fleet Monitoring Engineers (Operations/Systems Analysis) to support the 787 Operations Control Center located in Everett, WA. Position Overview: Using Airplane Health Management (AHM) and other tools, the Fleet Monitoring team monitors the health of in-service 787 airplanes in real time and looks for opportunities to proactively reach out to operators with recommendations to mitigate schedule interruptions. Individuals analyze EICAS, CMC, maintenance page snapshot and ACMS data transmitted via ACARS to develop recommended maintenance actions and evaluate possible deferral per Minimum Equipment List (MEL) if recommended actions cannot be accomplished quickly. The successful candidate must be team minded, customer centric, and willing to work 12-hour days during an 80 hour pay period, nonstandard rotating work schedules, including nights, weekends and holidays. The 787 Operations Control Center operates 24x7x365 and individual schedules are 7 consecutive 12-hour days followed by 7 days off. Individuals are occasionally asked to travel to an operator site to evaluate an operator’s use of AHM and share industry best practices. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the 787 Operations Control Center in Everett, WA.

Requirements

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
  • 3+ years of experience working with 787 maintenance data such as FIM, AMM, Fleet Team Digest, Service Letters, Service Bulletins, IPD, schematics, wire diagrams
  • Must be willing and able to travel up to 10% of the time domestically and/or internationally.
  • This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

  • Experience troubleshooting and maintaining 787 airplanes
  • Experience working in or with airline maintenance and operations organizations
  • Demonstrated knowledge of troubleshooting and resolving 787 airplane systems issues

Responsibilities

  • Monitor the health of in-service airplanes via AHM and other tools
  • Analyze transmitted data to understand the nature of a reported fault or a negatively trending parameter
  • Provide recommendations based on published procedures (FIM, AMM, etc) when a fault with high probability of causing delay or cancellation is reported
  • Work with other members of the 787 Operations Control Center and other Customer Support or Design Engineering groups to identify, characterize and report emerging aircraft technical issues
  • Willingness to learn all facets of fleet monitoring and provide backup support as needed
  • Contribute to developing data analysis tools and methodologies
  • Inform and educate team members across shifts about updates to our documentation and procedures

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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