Mid CMDB Administrator

Chenega MIOS-posted 14 days ago

Full-time • Mid Level

Springfield, VA

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Mid CMDB Administrator Springfield, VA Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The Mid CMDB Administrator is responsible for assisting in the development, management, and maintenance of the Configuration Management Database (CMDB) within the organization's ITIL framework.

Assist in ensuring that all IT assets and their configurations are accurately recorded, managed, and maintained to support IT service management processes.
Support the development and maintenance of the CMDB, ensuring all IT assets and configuration items (CIs) are accurately recorded
Assist in defining and implementing CMDB policies, processes, and procedures in alignment with ITIL best practices
Support the regular audit of the CMDB to ensure data integrity and compliance with organizational standards
Aid in the management of document relationships between CIs and ensure that all dependencies and changes are accurately reflected in the CMDB
Ensure proper version control and documentation of changes to CIs
Assist in the coordination with other ITIL process managers to ensure smooth integration of configuration management processes
Conduct regular data validation and reconciliation activities to maintain the accuracy and completeness of the CMDB
Identify and resolve discrepancies in the CMDB data
Support in the implementation of automated tools for data discovery and CI tracking
Work closely with IT service management, change management, and incident management teams to ensure the CMDB supports their processes
Collaborate with IT asset management teams to synchronize asset and configuration data
Assist senior members in providing CMDB training and support to end-users and stakeholders
Generate and analyze reports on CMDB data to support decision-making and continuous improvement initiatives
Provide insights and recommendations based on CMDB data to optimize IT asset and configuration management
Assist in ensuring CMDB compliance with internal policies, industry standards, and regulatory requirements
Participate in internal and external audits related to configuration management
Other duties as assigned

Bachelor’s Degree and 3+ years of relevant experience or Associate’s degree and 5+ years of relevant experience or High school diploma or GED equivalent and 8+ years of relevant experience
Experience to include but not limited to: Development, management, and maintenance of CMDB IT asset management ITIL framework and its application to configuration management
Ability to obtain DoD 8570 IAT level II compliance within 6 months
Active TS/SCI clearance
Ability to successfully obtain CI Poly
Ability to think critically and solve complex issues
Ability to work with other teams and stakeholders to ensure mission success

ServiceNow ITIL Foundations Certification desired

Our wide range of benefit options is designed to support and protect employees and their families.
Based on eligibility, benefits include medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement.

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