Microsoft Exchange Engineer

Harmonia Holdings Group, LLC • Washington, DC

296d

About The Position

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. We are seeking a highly skilled Microsoft Exchange Engineer to support our Department of State project in Washington, DC. The Microsoft Exchange Engineer will be responsible for managing, configuring, and troubleshooting email systems to ensure seamless communication within the Department of State. This role requires deep expertise in Microsoft Exchange, email security, and system administration.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience with Microsoft Exchange administration, including on-premises and cloud-based environments.
• Microsoft Certifications in Exchange Online Support Engineer Specialty and/or Messaging Administrator Associate (Exchange Server) required.
• Expertise in Microsoft Exchange Server administration, mail flow rules, and Active Directory integration.
• Strong knowledge of Microsoft Office 365, including Exchange Online, Teams, SharePoint, and OneDrive.
• Experience with email encryption protocols, security best practices, and compliance regulations.
• Proficiency in PowerShell scripting for automation and troubleshooting.
• Ability to diagnose and resolve complex email-related issues efficiently.
• Strong verbal and written communication skills for end-user support and technical documentation.
• Ability to work collaboratively with cross-functional IT teams.

Nice To Haves

• Experience supporting federal agencies or working in government contracting.
• Familiarity with security frameworks such as NIST, FISMA, or FedRAMP.
• Knowledge of hybrid Exchange environments (on-premises to cloud migrations).

Responsibilities

• Manage email accounts, including the creation, deletion, and modification of user mailboxes.
• Configure and maintain email distribution lists and mail flow rules.
• Troubleshoot email delivery issues, including spam filtering, bounce-back messages, and connectivity problems.
• Implement and monitor email security policies, identifying and mitigating suspicious activities.
• Perform system upgrades and apply patches to Microsoft Exchange servers.
• Monitor email system performance and proactively identify potential issues.
• Provide end-user technical support and training on email-related issues.
• Administer Microsoft Exchange Server, including mail flow rules, transport rules, and Active Directory integration.
• Support Microsoft Outlook clients across various devices and operating systems.
• Manage Microsoft 2016, 2019, and Office 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.
• Implement and maintain email security features, such as anti-spam, anti-malware, and data loss prevention.
• Utilize PowerShell scripting for automating administrative tasks and troubleshooting.
• Collaborate with IT teams to address cross-functional email and communication challenges.
• Ensure compliance with email security best practices, data protection policies, and regulatory requirements.

Benefits

• Traditional and HSA-eligible medical insurance plans w/ Wellness Incentives for employees and family.
• 100% employer-paid dental and vision insurance options.
• 100% employer-sponsored STD, LTD, and life insurance.
• Veterans Cohort.
• Gym membership reimbursement.
• 401(k) matching.
• Dollar-for-dollar 501(c)(3) donation matching.
• Flexible-schedules and teleworking options.
• Paid holidays and Flexible Paid Time Off.
• Adoption Expense Reimbursement.
• Paid Parental Leave.
• Professional development and career growth opportunities and paid training days.
• Employer-sponsored Employee Assistance Program for employee and family.
• Team and company-wide events, recognition, and appreciation.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree