Microsoft Endpoint Configuration Manager (MECM) Engineer - Hybrid Work Opportunity
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Microsoft Endpoint Configuration Manager (MECM) Engineer and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. This is a hybrid-work opportunity with the selected candidate expected to report on-site at our Crystal City, VA facility at least 2 days a week. Additional on-site support may be required based on customer direction. MEANINGFUL WORK AND PERSONAL IMPACT As a MECM Engineer, the work you’ll do at GDIT will be impactful to the mission of DISA. You'll tailor cutting-edge solutions to the unique requirements of our clients. Perform secure baseline image creation and development of Windows Desktop OS images (Windows 11) for specific hardware configurations from a common core baseline. Experience with the development and testing of operating system task sequences as well as software deployments with MECM. Develops physical workstations images and VDI templates. Designs, develops, and evaluates software packages for server and workstation deployments. Develops MECM task sequences for OS upgrades and software package deployments. Troubleshoots OS and software deployment failures. Troubleshoots MECM health issues, including Distribution Points and client remediation. Designs, develops, and administers Group Policy Objects for security compliance and configuration management. Provides escalation support for Tier III/IV issues. Collaborates with customers, stakeholders, vendors, and other support teams for troubleshooting and resolving problems. Manages customer service requests through their lifecycle, from receiving the request through to its closure. Interfaces closely with customers to understand requirements and ensure customer satisfaction. Effective verbal and written communication skills. Must be able to adapt communication style to suit different audiences. Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care. Adheres to change management policies and takes the necessary testing/development steps to mitigate risks with changes. Installs new hardware and software making sure that all components (hardware, software, drivers, agents, etc.) interface correctly with each other and the network – to include base software and applications installed on workstations such as antivirus, system monitoring tools, etc. Develops engineering documentation for Implementation Plans, Test Plans, Standard Operating Procedures, Work Instructions, and network diagrams. Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines.
Requirements
- Education: Bachelor’s Degree and a minimum of 5 years’ related technical experience required. An additional 4 years of experience may be substituted in lieu of degree.
- Clearance: Active Top Secret security clearance required.
- Certification: CompTIA Security+ CE required.
- Technical Skills: Demonstrated experience with MECM task sequencing.
- MECM Server and application administration experience.
- Windows 11 Administration experience.
- Microsoft Deployment Toolkit experience.
- Active Directory/GPO administration experience.
- Experience with Remote Access Technologies – VPN, IPSec, VDI (Citrix/VMware/AWS Workspace/Azure).
- Understanding of DoW & DISA cybersecurity requirements.
- US Citizenship Required: Yes
Responsibilities
- Perform secure baseline image creation and development of Windows Desktop OS images (Windows 11) for specific hardware configurations from a common core baseline.
- Experience with the development and testing of operating system task sequences as well as software deployments with MECM.
- Develops physical workstations images and VDI templates.
- Designs, develops, and evaluates software packages for server and workstation deployments.
- Develops MECM task sequences for OS upgrades and software package deployments.
- Troubleshoots OS and software deployment failures.
- Troubleshoots MECM health issues, including Distribution Points and client remediation.
- Designs, develops, and administers Group Policy Objects for security compliance and configuration management.
- Provides escalation support for Tier III/IV issues.
- Collaborates with customers, stakeholders, vendors, and other support teams for troubleshooting and resolving problems.
- Manages customer service requests through their lifecycle, from receiving the request through to its closure.
- Interfaces closely with customers to understand requirements and ensure customer satisfaction.
- Effective verbal and written communication skills. Must be able to adapt communication style to suit different audiences.
- Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
- Adheres to change management policies and takes the necessary testing/development steps to mitigate risks with changes.
- Installs new hardware and software making sure that all components (hardware, software, drivers, agents, etc.) interface correctly with each other and the network – to include base software and applications installed on workstations such as antivirus, system monitoring tools, etc.
- Develops engineering documentation for Implementation Plans, Test Plans, Standard Operating Procedures, Work Instructions, and network diagrams.
- Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
