Microsoft Dynamics CRM Consultant (Remote)

Govcio LLC

129d • $81,850 - $110,000

About The Position

GovCIO is currently seeking a CRM Consultant to join a cross-functional team dedicated to delivering impactful features. This position is fully remote and available to candidates within the Continental United States (CONUS).

Requirements

• Bachelor's with 5 - 8 years (or commensurate experience)
• Expertise in developing and sustaining an application in Dynamics365
• Analytical and investigation skills.
• Ability to work independently with minimal guidance and supervision.
• Experience with Agile Methodology and Scrum Processes.
• Advanced knowledge of software development lifecycle.
• Experience working with Azure.
• Experience with code versioning and project management tools (e.g. Jira, Confluence, GitHub, Teams etc.)
• Demonstrated experience in a remote work environment.

Nice To Haves

• Experience with VA and/or other Federal Agencies.
• Understanding of the VA Veteran-Focused Integration Process (VIP) project management methodology.
• Experience in Power BI.

Responsibilities

• Develop, customize, and configure Microsoft Dynamics CRM solutions to meet business objectives and enhance customer relationship management strategies.
• Collaborate with cross-functional teams to ensure seamless integration and functionality.
• Design and code applications following functional and technical specifications using appropriate Microsoft tools and frameworks.
• Customize and configure Dynamics CRM entities, workflows, forms, views, and dashboards to align with business processes.
• Develop and integrate plugins, custom workflows, Power Automate flows, and PowerApps for extended functionality.
• Maintain and modify existing software applications to improve performance and usability.
• Analyze detailed system factors, including input and output requirements, information flow, hardware and software dependencies, and alternative problem resolutions.
• Recommend system enhancements and best practices for CRM performance, scalability, and user experience.
• Conduct data migration, cleansing, and integration activities with other business systems (e.g., ERP, SharePoint, or Power BI).
• Work closely with business stakeholders, analysts, and technical teams to translate business requirements into technical solutions.
• Participate in code reviews and design sessions to ensure adherence to standards, specifications, and architectural principles.
• Provide end-user support and training to drive adoption and continuous improvement.
• Write or revise program documentation, operations manuals, and user guides in accordance with company standards.
• Develop test plans, conduct unit and system testing, and ensure quality deliverables.
• Maintain version control, deployment scripts, and configuration documentation.
• Support full project lifecycle activities, including requirements gathering, development, testing, deployment, and post-implementation support.

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees