Microsoft Dynamics 365 Tech BA

Capgemini Holding • Montreal, WI

347d

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Role: MS Dynamics 365 Technical Business Analyst Location: Montreal, Quebec Job Type: Permanent Fulltime

Requirements

• Experience in MS Dynamics 365 CRM Customer Engagement
• Knowledge in Banking and Financial Services domain
• Good understanding of D365 Sales Service Dataverse and Power apps
• Experience in requirement gathering and conducting workshops
• Subject matter knowledge in integration architecture
• Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)
• Experience in data migration and data analysis
• Experience in data harmonization using OOB and third party tools
• Experience in data analysis and validation with CRM dynamics configuration rules
• Exposure in Workflows Plugins Form Customization and CRM Administration

Nice To Haves

• Experience in Azure Data Factory
• Experience in writing user stories and conducting grooming sessions
• Experience in preparing use case diagrams and UMLs
• Experience in conducting application-level testing

Responsibilities

• Experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain
• Good understanding on capabilities of D365 Sales Service Dataverse and Power apps
• Experience in requirement gathering analysis and in conducting workshops to drive requirements design by engaging Business Technical stakeholders
• Facilitating the review and approval of requirements from all stakeholder's Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage
• Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)/ API's(REST ODATA Web API's) /SSIS packages
• Experience in data migration
• Data analysis data mappings data harmonization using OOB and third party tools preferable experience in Azure Data Factory
• Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process
• Experience in data analysis and validation with CRM dynamics configuration rules
• Exposure in Workflows Plugins Form Customization and CRM Administration
• Writing user stories conducting grooming sessions and story walkthroughs
• Giving demo to the Product Owner and other stakeholders for final sign off
• Preparation of use case diagrams UMLs Sequence diagrams and Visio flows
• Authoring User Stories grooming Integration backlog identify dependencies and sequence the work production
• Work closely with the team to define the backlog and the sequence of implementation of the backlog
• Impacts analysis of change requests on the existing business flows
• Help the POs decide the fitment of those change requests into existing business flows without additional development effort
• Participate in sprint planning review backlog refinement and story grooming
• Contribute to the transfer of functional requirements to development and test teams
• Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions
• Perform system integration or user acceptance testing
• Conduct application-level testing to certify the features

Benefits

• Equal Opportunity Employer encouraging diversity in the workplace
• Consideration for reasonable accommodations during recruitment process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees