About The Position

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. In addition to rewarding careers and professional development opportunities, we offer unmatched benefits and competitive wages in a stimulating environment that will provide you with the flexibility and training tools to grow. The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for Hampton Roads Transit's Microsoft Dynamics 365 Finance and Operations system components. The Microsoft Dynamics 365 System Administrator will also be responsible for working with team to design, test and implement technical solutions to support needed integrations, reporting, forms, and customizations as defined by business requirements.

Requirements

  • Technical experience in D365 Systems Administration and Configuration.
  • Technical functional knowledge in one or more of following areas: General Ledger, Accounts Payable, Purchasing, Fixed Assets or Inventory.
  • Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.
  • Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment.
  • Ability to mentor team members and transfer knowledge to others.
  • Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks.

Responsibilities

  • Manage all levels of system administration support for all Dynamics 365 environments.
  • Manage release management and change management processes for Dynamics 365.
  • Manage upgrade/update support.
  • Coordinate and perform database refreshes.
  • Monitor and communicate maintenance notifications.
  • Monitor performance Dynamics 365 environments.
  • Deploy and manage developer environments.
  • Assist to maintain, and test system configurations and workflows.
  • Manage and maintain system integrations to other internal and external systems.
  • Assist to maintain software licenses, user access and security roles.
  • Provide as needed support for troubleshooting and remediation of technical issues.
  • Manage and coordinate with Microsoft through to resolution raised system issues.
  • Assist with administrative support for other ERP systems.
  • Assist with development and reporting efforts in Dynamics 365.
  • Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to Microsoft Dynamics.
  • Use of Microsoft Dynamics development and reporting tools to design, develop and test customizations, integrations, and reports.
  • Create requested documentation supporting system design, development, and testing.
  • Perform maintenance and development work in a manner that is consistent with company standards and procedures.
  • Other related tasks to ensure on-going secure and supported system.
  • Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.

Benefits

  • Competitive wages.
  • Professional development opportunities.
  • Flexible working environment.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Transit and Ground Passenger Transportation

Education Level

Bachelor's degree

Number of Employees

251-500 employees

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