Microsoft D365 ERP Technical Solution Architect - Manager

PwC • Louisville, KY

27d

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics ERP at PwC will specialise in analysing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilisation of Microsoft ERP applications. This will enable clients to optimise operational efficiency and achieve their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team, you collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You leverage your knowledge in Dynamics AX / 365 F&O Trade and Logistics, conduct business analysis workshops, and facilitate the implementation and support of Dynamics 365 ERP Trade and Logistic modules, demonstrating a commitment to excellence and senior-level client interaction.

Requirements

• Bachelor's Degree
• 7 years of experience
• Certification in Dynamics AX / 365 F&O Trade and Logistics Certification in at least one other Dynamics 365 F&O module

Nice To Haves

• Demonstrates an in-depth ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMOs to deliver a quality product and implementation
• Demonstrating industry experience within Supply Chain or Inventory Management
• Communicating effectively in various formats and to diverse levels
• Demonstrating customer relationship skills
• Performing As-Is and To-Be process analysis
• Designing Integration with 3rd party systems
• Providing Post Go Live Support

Responsibilities

• Lead and oversee large-scale projects within the Dynamics 365 ERP domain
• Innovate and refine processes to enhance operational productivity
• Engage with clients at a senior level to secure successful project outcomes
• Utilize proficiency in Dynamics AX / 365 F&O Trade and Logistics for impactful solutions
• Conduct workshops to analyze business needs and align with ERP capabilities
• Facilitate the implementation and support of Dynamics 365 ERP and Logistic modules
• Foster a culture of excellence and quality client interactions
• Guide teams through complex challenges with strategic insights

Benefits

• PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees