Microsoft D365 ERP (F&O) + AI/Copilot Functional Lead, Manager

PwC•Charlotte, NC

18d•$99,000 - $232,000

About The Position

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the Microsoft Consulting Generalist team you are going to facilitate the implementation and support of Dynamics 365 ERP Finance and project accounting modules. As a Manager, you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop rigorous deliverables. This role requires significant experience in Dynamics 365 F&O, business analysis, and configuring and setting up D365 F&O as per business requirements.

Requirements

Bachelor's Degree
8 years of experience

Nice To Haves

Demonstrating knowledge of implementation lifecycle of Dynamics 365 F&O; Finance
Conducting business analysis/requirement gathering workshops and Process Mapping Sessions
Gathering requirements and performing As-Is and To-Be process analysis
Converting requirements to functional specs and functional design documents
Producing Business Requirements Document/Functional Requirement Document [FRD]
Performing Gap-fit analysis and producing Gap-fit document
Producing Functional Design Document - [FDD]
Conducting Joint application design workshop for acceptable solution design
Preparing Business test cases and System test plans
Configuring and Setting up D365 F&O as per business process/requirement
Conducting user training
Conducting different system test cycles
Designing Integration with 3rd party systems
Facilitating the implementation and support of Dynamics 365 ERP Finance, and project accounting modules
Providing Post Go Live Support
Understanding Dynamics 365 Finance and Operations / Dynamics AX 2012, Microsoft LCS and Microsoft Sure Step Certification, Dynamics 365 ERP Modules, ISVs such as SK Global, AXTension
Certification in Dynamics AX / 365 F&O Finance, Project Accounting, Cost Accounting

Responsibilities

Facilitate the implementation and support of Dynamics 365 ERP Finance and project accounting modules
Supervise, develop, and coach teams to deliver top-quality results
Manage client service accounts and oversee client engagement workstreams
Independently analyze and solve complex technical problems
Utilize proficiency in Dynamics 365 F&O and business analysis
Configure and set up D365 F&O as per business requirements
Foster a culture of innovation and continuous improvement
Assure adherence to the firm's methodologies and quality standards